Customer Care Associate — Growth, Rewards & Training

ResultsCX; Pasig; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Incentives

Paid training

Career growth

Health benefits

Inclusive culture

Job summary

ResultsCX is hiring a Customer Care Associate - Shared Services in Pasig City. This full-time role focuses on delivering excellent customer service, assisting inquiries, and providing accurate information to customers.

Ideal candidates are English-proficient, customer-focused, and capable of working in a fast-paced team environment. BPO experience is not required, with training and growth opportunities available within the company.

Qualifications

• High school diploma or equivalent.
• Excellent English communication skills (verbal and written).
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced, team-oriented environment.
• With or without BPO experience are welcome to apply.

Responsibilities

• Handle outbound customer interactions with professionalism and empathy.
• Assist customers with inquiries and concerns.
• Provide accurate product and service information.
• Resolve concerns with professionalism and attention to detail.
• Build rapport and trust throughout customer interactions.
• Deliver outstanding customer experiences.
• Collaborate with team members to meet performance goals and service standards.

Skills

English communication

Problem solving

Teamwork

Attention to detail

Education

High school diploma

Job description

ResultsCX is hiring a Customer Care Associate - Shared Services in Pasig City. This full-time role focuses on delivering excellent customer service, assisting inquiries, and providing accurate information to customers.

Ideal candidates are English-proficient, customer-focused, and capable of working in a fast-paced team environment. BPO experience is not required, with training and growth opportunities available within the company.