Head of Retail Operations - Restaurant

Michael Page; Mandaluyong; On-site; PHP 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Career advancement

Hiring process discussion

Job summary

Michael Page is seeking a Head of Retail Operations in the Philippines to lead daily operations, develop strategic initiatives, and drive store performance. You will oversee budgets, monitor KPIs, and mentor retail teams to deliver excellent customer service.

The role requires proven experience in retail operations management, strong leadership and analytical skills, and the ability to collaborate across departments to meet targets.

Qualifications

• Proven experience in retail operations management.
• Strong leadership and team management skills.
• Excellent analytical and problem-solving capabilities.
• Knowledge of retail industry standards and best practices.
• Ability to develop and implement operational strategies effectively.
• Strong communication and interpersonal skills.
• Proficiency in using relevant software and tools for retail management.

Responsibilities

• Develop and implement operational strategies to enhance retail performance.
• Oversee daily retail operations, ensuring smooth and efficient processes.
• Monitor and analyse key performance indicators to achieve business goals.
• Lead, mentor, and manage retail teams to drive productivity and customer satisfaction.
• Ensure compliance with company standards, policies, and regulatory requirements.
• Collaborate with other departments to align retail operations with overall business objectives.
• Identify and address operational challenges to optimise efficiency and cost-effectiveness.
• Manage budgets and allocate resources effectively to meet operational targets.

Skills

Retail operations management

Leadership

Analytical thinking

Industry standards

Operational strategy

Communication

Retail software tools

Tools

Retail management software

Job description

• Career Growth Opportunities


• Strong Team Environment

About Our Client

The company operates in the retail industry within the Philippines, focusing on providing services to its customers.

Job Description

• Develop and implement operational strategies to enhance retail performance.


• Oversee daily retail operations, ensuring smooth and efficient processes.


• Monitor and analyse key performance indicators to achieve business goals.


• Lead, mentor, and manage retail teams to drive productivity and customer satisfaction.


• Ensure compliance with company standards, policies, and regulatory requirements.


• Collaborate with other departments to align retail operations with overall business objectives.


• Identify and address operational challenges to optimise efficiency and cost-effectiveness.


• Manage budgets and allocate resources effectively to meet operational targets.

The Successful Applicant

A successful Head of Retail Operations should have:

• Proven experience in retail operations management or a similar role.


• Strong leadership and team management skills.


• Excellent analytical and problem-solving capabilities.


• Knowledge of retail industry standards and best practices.


• Ability to develop and implement operational strategies effectively.


• Strong communication and interpersonal skills.


• Proficiency in using relevant software and tools for retail management.

What's on Offer

• Permanent employment with opportunities for career advancement.


• Additional benefits to be discussed during the hiring process.