Head of Process Excellence & Business Transformation

PM Consulting; Cebu City; On-site; PHP 1,800,000 - 3,200,000; Full time

Job summary

PM Consulting is seeking a Head of Business Process & Transformation in Talamban, Cebu. The role leads cross- departmental process improvements and transformation projects, aligning initiatives with business goals and executive priorities.

You will drive governance, metrics, and continuous improvement across multiple sites, with focus on efficiency, quality, and customer experience. Strong Lean Six Sigma and project leadership are essential.

Qualifications

• Bachelor's degree in a related field.
• At least 10 years of progressive experience in BPM, transformation, or related functions.
• 5+ years in a managerial or senior leadership role.
• Proven experience leading end-to-end, company-wide process improvement projects.
• Strong background in PM, process redesign, workflow optimization, and CI.
• Experience with executive leadership alignment and decision-making.

Responsibilities

• Lead company-wide BPM and transformation projects across departments.
• Review workflows, identify gaps, and develop practical improvement solutions.
• Apply Lean, Six Sigma, Kaizen, and VSM to drive continuous improvement.
• Manage end-to-end transformation projects including planning and risk management.
• Drive cross-functional execution with Operations, Sales, Finance, Supply Chain and HR.
• Identify opportunities for automation and IT-enabled improvements.
• Collaborate with executives to monitor progress and business impact.
• Establish process governance, SOPs, and documentation standards.

Skills

Strategic leadership

Process improvement

Lean Six Sigma

Project management

Cross-functional

Education

Bachelor's degree in Industrial Engineering, Business Administration, Operations Management, or related field

Tools

Value Stream Mapping (VSM)

Job description

PM Consulting is seeking a Head of Business Process & Transformation in Talamban, Cebu. The role leads cross- departmental process improvements and transformation projects, aligning initiatives with business goals and executive priorities.

You will drive governance, metrics, and continuous improvement across multiple sites, with focus on efficiency, quality, and customer experience. Strong Lean Six Sigma and project leadership are essential.