Head of HR Operations & AI-Driven Transformation

PM Consulting; Taguig; On-site; PHP 2,000,000 - 3,000,000; Full time

Job summary

PM Consulting in Manila seeks a seasoned HR leader to bridge strong operational HR leadership with technology and AI-driven transformation for a 200-person organization, delivering measurable improvements in efficiency and employee experience.

You will lead HR Shared Services, Employee Relations, and service delivery while championing HR digital programs from design to implementation, partnering with global, regional, and local stakeholders, and mentoring the Manila HR team.

Responsibilities

• Lead HR Shared Services and day-to-day HR operations for the Manila organization.
• Oversee Employee Relations, ensuring consistent and compliant handling of employee concerns and cases.
• Drive HR process improvement, service quality, efficiency, and employee experience.
• Lead HR technology, automation, AI, and digital transformation initiatives from design through implementation.
• Partner with global, regional, and local stakeholders to align HR operations and transformation priorities.
• Lead, coach, and develop the Manila HR team supporting approximately 200 employees.
• Measure and communicate the business impact of HR transformation initiatives, including improvements in efficiency, productivity, cost, and employee experience.

Job description

PM Consulting in Manila seeks a seasoned HR leader to bridge strong operational HR leadership with technology and AI-driven transformation for a 200-person organization, delivering measurable improvements in efficiency and employee experience.

You will lead HR Shared Services, Employee Relations, and service delivery while championing HR digital programs from design to implementation, partnering with global, regional, and local stakeholders, and mentoring the Manila HR team.