Head, Account Management

foodpanda; Taguig; On-site; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Great Place to Work Certified

Food perks

Insurance

Learning and development opportunities

Competitive package

Team events

Job summary

foodpanda Philippines is seeking a strategic Partnerships Manager to lead vendor relationships and drive performance across restaurant partners and campaigns. You will collaborate with cross-functional teams to grow commissions and advertising revenue while shaping promotions and vendor policies.

You will work with Finance, Operations, and Marketing to design initiatives, build dashboards with the BI team, and track key performance indicators that influence the platform’s growth.

Qualifications

• Bachelor’s degree in Business, Finance, Marketing or equivalent.
• Experience in e-commerce/startup and FMCG industries is highly preferable.
• Deep understanding of marketplaces, including on-demand hyperlocal platforms.
• Strong team handling and cross-functional collaboration.
• Solid stakeholder management and P&L understanding.

Responsibilities

• Lead multiple teams to expand and maintain relationships with the vendor base.
• Work closely with restaurant partners to drive adoption of products and services.
• Grow topline/bottomline through commission revenues, including vendor negotiations.
• Grow ad revenue and create selling techniques based on performance metrics.
• Design and implement promotions and campaigns with vendor participation.
• Present recommendations to management and oversee implementation.
• Conduct market research and competitive analysis to identify gaps.
• Collaborate with BI to create reports and dashboards tracking KPIs.
• Assess market trends and risk, updating vendor policies accordingly.
• Coordinate with Finance, Operations, Marketing to optimize vendor experience.

Skills

Team leadership

Stakeholder management

P&L understanding

Analytical skills

Cross-functional collaboration

Strategic thinking

Education

Bachelor’s Degree in Business, Finance, Marketing or equivalent

MBA (plus)

Tools

BI tools

SQL

Job description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Responsibilities

• Lead multiple teams to expand and maintain relationships with the vendor base. Ensure that the team structure & incentive are aligned to support the overall strategy.
• Work closely with restaurant partners to drive adoption of the whole spectrum of foodpanda’s products and services, including new launches.
• Grow topline/bottomline through commission revenues. This includes negotiating with top vendors, understanding their cost structures, measuring bargaining power and creating leverage through bundling.
• Grow topline/bottomline through advertisement income. Determine product suitability based on different business metrics and create selling techniques based on page views, orders, reorder rates and conversion metrics for vendors.
• Contribute to platform growth by designing and implementing various promotions. This includes encouraging vendors to participate in different campaigns and managing marketing‑subsidy spend.
• Identify opportunities to strengthen the overall vendor engagement and bring changes where necessary. Present recommendations to management and oversee implementation.
• Carry out market research and competition study to identify best practices and gaps in our offerings.
• Work with business‑intelligence team to create reports & dashboard to closely measure business performance metrics.
• Interpret market trends and macro factors and carry out a risk assessment and scoping. Safeguard the platform from any external risks concerning restaurant partners by rolling out revised vendor policies.
• Work closely with other functions – Finance, Operations, Marketing – to ensure seamless vendor experience and delivery of desired objectives.

Qualifications

• Bachelor’s Degree in Business, Finance, Marketing or equivalent (MBA will be a plus)
• Experience in e‑commerce/startup and FMCG industries will be highly preferable
• Deep understanding of marketplaces including on‑demand hyperlocal platforms
• Team handling experience and cross‑functional collaboration
• Stakeholder management
• P&L understanding and Joint Business planning
• Strong critical thinking and analytical skills

What We Offer

• foodpanda Philippines is a Great Place to Work Certified! You are assured to be joining a dynamic, fun, and an amazing work environment!
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• We recognize top performers, welcome our newbies, and share good food!
• Competitive package, allowances, food perks, Insurances, learning and development opportunities and more!