Guest Services Lead: Front Desk with Free Meals & Housing

JNMS Human Resource Management Services; Tarlac City; On-site; PHP 201,000 - 246,000; Full time

Benefits offered by this job

Commission

Free Meals

Sleeping Quarters

Bereavement Leave

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

A Human Resource Management Company is seeking a Front Desk Officer in Tarlac City. Responsibilities include managing front desk operations, assisting guests, and handling inquiries. Candidates should possess a Bachelor’s degree in Hospitality Management and 1-3 years of relevant experience. Strong English proficiency and excellent customer service skills are essential. The role requires flexibility, including weekend and holiday shifts. Competitive benefits include commission and government-mandated perks such as free meals and various leave options.

Qualifications

• 1-3 years of experience in a front desk or customer service role.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Greet and assist guests in a friendly and professional manner.
• Manage front desk operations including check-in and check-out processes.
• Handle guest inquiries and resolve issues promptly.
• Maintain accurate records of guest bookings and payments.
• Provide information on hotel services, amenities, and local attractions.

Skills

Proficiency in English

Customer service skills

Interpersonal skills

Communication skills

Guest-oriented mindset

Ability to multitask

Education

Bachelor’s degree in Hospitality Management or related field

Job description

A Human Resource Management Company is seeking a Front Desk Officer in Tarlac City. Responsibilities include managing front desk operations, assisting guests, and handling inquiries. Candidates should possess a Bachelor’s degree in Hospitality Management and 1-3 years of relevant experience. Strong English proficiency and excellent customer service skills are essential. The role requires flexibility, including weekend and holiday shifts. Competitive benefits include commission and government-mandated perks such as free meals and various leave options.