Guest Services Specialist — Front Desk & Reservations (Free Meals)

Whiterock Beach Hotel Waterpark, Inc; Zambales; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Free Meals

Bereavement Leave

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

A beach resort hotel in the Philippines is looking for a Front Desk Officer to ensure guests have an enjoyable stay. Responsibilities include checking guests in and out, distributing room keys, and calculating payments. Candidates must have at least 1 year of experience in customer service, good communication skills, and be willing to work shifts. The position requires residency in Subic or nearby towns, offering benefits like free meals and various leaves.

Qualifications

• At least 1 year of related experience in customer service or reservations.
• Willing to work on shifts and must reside in Subic or nearby towns.

Responsibilities

• Check guests in and out of their hotel rooms.
• Distribute room keys and verify customers’ registration information.
• Calculate guests’ room payments and additional costs.

Skills

Good communication skills

Excellent customer relations

Education

College level or graduate of any business-related courses

Job description

A beach resort hotel in the Philippines is looking for a Front Desk Officer to ensure guests have an enjoyable stay. Responsibilities include checking guests in and out, distributing room keys, and calculating payments. Candidates must have at least 1 year of experience in customer service, good communication skills, and be willing to work shifts. The position requires residency in Subic or nearby towns, offering benefits like free meals and various leaves.