Front Desk Officer

JNMS Human Resource Management Services; Tarlac City; On-site; PHP 201,000 - 246,000; Full time

Benefits offered by this job

Commission

Free Meals

Sleeping Quarters

Bereavement Leave

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

A Human Resource Management Company is seeking a Front Desk Officer in Tarlac City. Responsibilities include managing front desk operations, assisting guests, and handling inquiries. Candidates should possess a Bachelor’s degree in Hospitality Management and 1-3 years of relevant experience. Strong English proficiency and excellent customer service skills are essential. The role requires flexibility, including weekend and holiday shifts. Competitive benefits include commission and government-mandated perks such as free meals and various leave options.

Qualifications

• 1-3 years of experience in a front desk or customer service role.
• Ability to work flexible hours, including weekends and holidays.
• Skills: English proficiency, customer service and relationship management, strong interpersonal and communication abilities, warm demeanor.
• Responsibilities: Ability to multitask and maintain attention to detail.
• Working Conditions: Flexible hours including weekends and holidays.

Responsibilities

• Greet and assist guests in a friendly and professional manner.
• Manage front desk operations including check-in and check-out processes.
• Handle guest inquiries and resolve issues promptly.
• Maintain accurate records of guest bookings and payments.
• Provide information on hotel services, amenities, and local attractions.

Skills

Proficiency in English

Customer service skills

Interpersonal skills

Communication skills

Guest-oriented mindset

Ability to multitask

Education

Bachelor’s degree in Hospitality Management or related field

Job description

On-site - Tarlac 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Commission

Government Mandated Benefits

Free Meals, Sleeping Quarters

Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave

Description

• Greet and assist guests in a friendly and professional manner.
• Manage front desk operations including check-in and check-out processes.
• Handle guest inquiries and resolve issues promptly.
• Maintain accurate records of guest bookings and payments.
• Provide information on hotel services, amenities, and local attractions.

Requirements

• Educational Qualifications: Bachelor’s degree in Hospitality Management or a related field.
• Experience Level: 1–3 years of experience in a front desk or customer service role.
• Skills and Competencies: Proficiency in English; strong customer service and relationship management skills; excellent interpersonal and communication abilities; warm and pleasant demeanor; guest-oriented mindset.
• Responsibilities and Duties: Ability to multitask effectively while maintaining attention to detail.
• Working Conditions: Ability to work flexible hours, including weekends and holidays.

English Language Customer Service Customer Relationship Management Interpersonal Skills Communication Skills Pleasant warm guest oriented

Owner JNMS Human Resource Management Services

If the position requires you to work overseas, please be vigilant and beware of fraud.

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.

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