Guest-Focused Restaurant Team Member

BigTime Empire Corporation; Biñan; On-site; PHP 167,000 - 246,000; Full time

Job summary

BigTime Empire Corporation in Laguna Biñan is hiring for a front-of-house role to greet customers, take orders, and serve food with a focus on satisfaction.

You will handle POS transactions, maintain cleanliness, and assist in basic food prep while following safety and quality standards. Fresh graduates are welcome; shifting schedules including weekends and holidays are required. The role offers a dynamic team environment with opportunities to learn the menu and improve customer service skills.

Qualifications

• High school graduate or equivalent; college level is an advantage.
• Previous experience in a restaurant, café, or customer service role is preferred but not required.
• Fresh graduates and applicants with no experience are welcome to apply.
• Strong communication and interpersonal skills.
• Willing to work on shifting schedules, weekends, and holidays.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Take customer orders accurately and process them using the POS system.
• Serve food and beverages promptly while ensuring customer satisfaction.
• Handle cash, card, and other electronic payments accurately and securely.
• Prepare food according to company recipes, quality, and presentation standards.
• Assist in food preparation, portioning, assembling, and packaging.
• Maintain cleanliness and sanitation of dining, kitchen, and work areas.
• Restock supplies and assist in monitoring inventory levels.
• Follow all food safety, hygiene, and company operational standards.
• Address customer concerns professionally and escalate as needed.
• Work collaboratively with teammates to achieve operational, sales, and customer service goals.
• Perform other duties assigned by the Restaurant Manager or Supervisor.

Skills

Strong communication skills

Customer service oriented

Willing to work shifts

Education

High school diploma or equivalent

College level preferred

Tools

POS system

Job description

BigTime Empire Corporation in Laguna Biñan is hiring for a front-of-house role to greet customers, take orders, and serve food with a focus on satisfaction.

You will handle POS transactions, maintain cleanliness, and assist in basic food prep while following safety and quality standards. Fresh graduates are welcome; shifting schedules including weekends and holidays are required. The role offers a dynamic team environment with opportunities to learn the menu and improve customer service skills.