Guest Experience & Food Service Associate

Bigtime Empire Corporation; Biñan; On-site; PHP 167,000 - 223,000; Full time

Job summary

Bigtime Empire Corporation in Biñan, Laguna seeks a customer service-oriented team member to assist customers, process orders and payments, and prepare food and beverages following company standards.

The role involves maintaining cleanliness, stocking supplies, addressing customer concerns, and coordinating with the team to ensure smooth restaurant operations, including weekends and holidays.

Qualifications

• High school graduate or equivalent; college level is an advantage.
• Food service or customer service experience is preferred but not required.
• Good communication and interpersonal skills.
• Customer-oriented, reliable, and willing to work in a fast-paced environment.
• Responsible, hardworking, and willing to learn.
• Willing to work shifting schedules, weekends, and holidays.

Responsibilities

• Assist customers and process orders and payments accurately.
• Prepare, serve, assemble, and package food and beverages according to standards.
• Maintain cleanliness, sanitation, and proper food safety practices.
• Monitor and restock supplies as needed.
• Address customer concerns professionally and coordinate with team members.
• Perform other duties assigned by the Restaurant Manager or Supervisor.

Skills

Good communication

Interpersonal skills

Customer-oriented

Reliable

Willing to learn

Hardworking

Education

High school graduate or equivalent; college level is an advantage

Job description

Bigtime Empire Corporation in Biñan, Laguna seeks a customer service-oriented team member to assist customers, process orders and payments, and prepare food and beverages following company standards.

The role involves maintaining cleanliness, stocking supplies, addressing customer concerns, and coordinating with the team to ensure smooth restaurant operations, including weekends and holidays.