Guest Experience Server

M&G Prime Management Services Inc.; Manila; On-site; PHP 201,000 - 268,000; Full time

Job summary

M&G Prime Management Services Inc. in Manila is seeking a customer-focused team member for front-of-house duties. You will greet customers warmly, assist with orders, and ensure a friendly, efficient service experience.

You will process orders through the POS or counter, prepare and serve food and drinks per company standards, maintain cleanliness, uphold food safety, and support teammates during peak hours while handling inquiries professionally.

Responsibilities

• Greet customers warmly and assist them with orders in a friendly and efficient manner.
• Take and process customer orders accurately through the POS system or counter.
• Prepare and serve food and drinks according to company standards and hygiene guidelines.
• Maintain cleanliness and orderliness of the dining area, counter, and kitchen.
• Ensure compliance with food safety, sanitation, and company policies.
• Assist in inventory management by monitoring stocks and reporting shortages.
• Support team members during busy hours to ensure smooth operations.
• Handle customer inquiries or complaints professionally and report issues to the supervisor.
• Perform other related duties as assigned by the manager or team leader.

Job description

M&G Prime Management Services Inc. in Manila is seeking a customer-focused team member for front-of-house duties. You will greet customers warmly, assist with orders, and ensure a friendly, efficient service experience.

You will process orders through the POS or counter, prepare and serve food and drinks per company standards, maintain cleanliness, uphold food safety, and support teammates during peak hours while handling inquiries professionally.