Guest Experience Specialist — Front Desk (Hotel)

Global Terminals and Development Inc.

Bataan

On-site

PHP 201,000 - 312,000

Full time

14 days+

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Job summary

Global Terminals and Development Inc. is seeking a hotel front desk/guest services professional with at least 1 year of industry experience. Strong English communication, a friendly and professional demeanor, and excellent customer service are required.

Candidates should be well-groomed, able to work under pressure, and comfortable with shift schedules including weekends and holidays. Proficiency in basic office applications and a collaborative, team-oriented attitude are essential for providing

Qualifications

At least 1 year of hotel industry experience, preferably Front Office or Guest Services.
Fluent English verbal and written communication.
Pleasant, friendly, and professional personality.
Well-groomed and presentable.
Good customer service and interpersonal skills.
Able to work under pressure and handle guests professionally.
Willing to work shifting schedules, weekends and holidays.
Computer literate and familiar with basic office applications.
Team player with a positive attitude.