Guest Experience Specialist — Front Desk

OnyxCrown INC; Cagayan Valley; On-site; PHP 167,400 - 279,000; Full time

Job summary

A leading service company in Cagayan Valley is seeking a Front Desk Associate. You will be responsible for greeting guests, managing check-ins and check-outs, and providing administrative support. Ideal candidates will have 1-3 years of customer service experience and a high school diploma. Strong communication and organizational skills are essential. This role offers an opportunity to thrive in a fast-paced office environment.

Qualifications

• 1-3 years of experience in a front desk or customer service role.

Responsibilities

• Greet and welcome guests with a friendly demeanor.
• Answer phone calls and respond to inquiries.
• Manage check-ins and check-outs efficiently.
• Maintain the reception area, ensuring it is tidy and organized.
• Handle bookings and appointments.
• Assist with administrative tasks as needed.
• Collaborate with team members for seamless operations.

Skills

Help Desk support

MS Office

Excellent English communication

Effective scheduling

Time management

Strong organizational skills

Education

High/Senior High School diploma

Job description

A leading service company in Cagayan Valley is seeking a Front Desk Associate. You will be responsible for greeting guests, managing check-ins and check-outs, and providing administrative support. Ideal candidates will have 1-3 years of customer service experience and a high school diploma. Strong communication and organizational skills are essential. This role offers an opportunity to thrive in a fast-paced office environment.