Guest Experience Specialist

Campaign Complete Solutions Pte Ltd; Taguig; On-site; PHP 182,800 - 218,959; Full time

Job summary

Campaign Complete Solutions Pte Ltd is seeking a dedicated professional for a facilities role positioned in Taguig. You will ensure guest satisfaction by facilitating needs and managing the reception area while providing excellent customer service.

This role requires a bachelor's degree in tourism or a related field, effective communication skills, and a proactive, customer-oriented mindset. The position is full-time, Monday through Friday, with a monthly salary of Php 18,000.

Qualifications

• Able to interact with general client staff & vendors efficiently.
• Proactive approach to customer service.
• Demonstrates ability to manage project completions effectively.

Responsibilities

• Maintain a positive workplace ambience.
• Ensure customer satisfaction by complying with regulations.
• Respond to guests' inquiries accurately and timely.
• Monitor reception desk orderliness and manage traffic effectively.

Skills

Effective verbal communication skills

Effective written communication skills

Customer-oriented attitude

Conflict management

Microsoft Office knowledge

Education

Bachelors degree in Tourism or related field

Job description

Campaign Complete Solutions Pte Ltd is seeking a dedicated professional for a facilities role positioned in Taguig. You will ensure guest satisfaction by facilitating needs and managing the reception area while providing excellent customer service.

This role requires a bachelor's degree in tourism or a related field, effective communication skills, and a proactive, customer-oriented mindset. The position is full-time, Monday through Friday, with a monthly salary of Php 18,000.