Front Desk & Guest Services Associate - BGC

Campaign Complete Solutions Phils. Inc.; Philippines; On-site; PHP 183,000 - 219,000; Full time

Job summary

Campaign Complete Solutions Phils. Inc. in Taguig is seeking a fresh graduate for an on-site full-time Guest Relations role at the BGC campus. The position welcomes graduates in Tourism or related fields with strong verbal and written communication.

You will greet visitors, manage guest communications, coordinate with staff and vendors, and ensure a courteous, professional experience aligned with The Globe Way. Salary is Php 18,000 monthly for 8 hours daily, Monday to Friday.

Qualifications

• Bachelor’s degree in Tourism or related course.
• Fresh graduates are welcome to apply.
• Experience in facilities, property management, hospitality or related field.
• Effective verbal and written communication.
• Able to interact with clients staff & vendors; manage conflicts.
• Proactive & professional customer service approach.
• Customer-oriented attitude.
• Ability to prioritize and manage multiple tasks efficiently.

Responsibilities

• Foreseeing and assessing guests' needs and ensuring satisfaction.
• Complying with regulations and good practices to ensure customer satisfaction.
• Maintain a positive workplace ambiance and align with The Globe Way culture.
• Catering to guests' needs by anticipating and answering requests promptly.
• Handling outgoing and incoming correspondence accurately and timely.
• Deliver as committed and provide updates to avoid escalation.
• Ensure guests' queries reach the appropriate party within the day.

Skills

Verbal communication

Written communication

Customer service

Interpersonal skills

Education

Bachelor’s degree in Tourism or related course

Job description

Campaign Complete Solutions Phils. Inc. in Taguig is seeking a fresh graduate for an on-site full-time Guest Relations role at the BGC campus. The position welcomes graduates in Tourism or related fields with strong verbal and written communication.

You will greet visitors, manage guest communications, coordinate with staff and vendors, and ensure a courteous, professional experience aligned with The Globe Way. Salary is Php 18,000 monthly for 8 hours daily, Monday to Friday.