Front Desk & Guest Services Concierge

Campaign Complete Solutions Phils. Inc.; Taguig; On-site; PHP 182,800 - 218,959; Full time

Job summary

A hospitality services company in Taguig City is seeking a Guest Relations Officer to ensure customer satisfaction, manage guest inquiries, and facilitate guest traffic. The role requires effective communication skills, a customer-oriented attitude, and the ability to prioritize tasks efficiently. Fresh graduates holding a Bachelor's degree in Tourism or a related field are encouraged to apply. The monthly salary is Php 18,000, with standard office hours from Monday to Friday.

Qualifications

• Fresh graduates are welcome to apply.
• Prior experience in facilities, property management, hospitality or related field is a plus.
• Demonstrates ability to prioritize and manage projects efficiently.

Responsibilities

• Foresee and assess guests'/customers' needs.
• Maintain a positive workplace ambiance.
• Respond to guests’ questions and inquiries promptly.
• Monitor and implement orderliness of reception desk transactions.

Skills

Effective verbal and written communication skills

Customer-oriented attitude

Conflict management

Knowledge in Microsoft Office

Ability to interact with general client staff & vendors

Education

Bachelor’s degree in Tourism or related course

Job description

A hospitality services company in Taguig City is seeking a Guest Relations Officer to ensure customer satisfaction, manage guest inquiries, and facilitate guest traffic. The role requires effective communication skills, a customer-oriented attitude, and the ability to prioritize tasks efficiently. Fresh graduates holding a Bachelor's degree in Tourism or a related field are encouraged to apply. The monthly salary is Php 18,000, with standard office hours from Monday to Friday.