Guest Experience & Reservations Specialist

Telesys BPO; Taguig; On-site; PHP 284,356 - 340,603; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Diverse and inclusive workplace

Job summary

A leading outsourcing company is seeking enthusiastic individuals for the role of Hotel Reservations Agent in Taguig. This full-time position offers an exciting opportunity for those looking to start in the BPO industry, with potential for growth and performance-based incentives. The ideal candidate should be a high school graduate with strong communication skills, open to working in a fast-paced environment, and willing to work shifting schedules. Join our team and contribute to exceptional customer service!

Qualifications

• Strong communication skills—both written and verbal.
• Open to applicants with or without BPO experience.
• Amenable to work shifting schedules, including nights, weekends, and holidays.

Responsibilities

• Handle inquiries from customers regarding hotel reservations.
• Resolve customer concerns and deliver top-tier service.
• Work in a fast-paced, high-volume call environment.

Skills

Strong communication skills

Customer service experience

Ability to work in a fast-paced environment

Education

High School graduate

College level or degree is an advantage

Job description

A leading outsourcing company is seeking enthusiastic individuals for the role of Hotel Reservations Agent in Taguig. This full-time position offers an exciting opportunity for those looking to start in the BPO industry, with potential for growth and performance-based incentives. The ideal candidate should be a high school graduate with strong communication skills, open to working in a fast-paced environment, and willing to work shifting schedules. Join our team and contribute to exceptional customer service!