Guest Experience Restaurant Manager - Luxury Hotel

The Hongkong and Shanghai Hotels; Makati; On-site; PHP 700,000 - 1,000,000; Full time

Job summary

The Peninsula Manila in Makati City seeks a service-oriented Restaurant Manager to deliver a dining experience that meets Peninsula standards and the best hospitality. You will oversee daily operations, supervise staff, and ensure safety and cleanliness across stations.

Ideal candidates have 2–3 years in F&B management, strong English communication, broad F&B knowledge, and proven leadership. The role emphasizes guest satisfaction and efficient, friendly service.

Qualifications

• 2–3 years of experience as Food and Beverage Restaurant Manager or similar.
• Excellent oral and written English communication.
• Broad knowledge of all aspects of F&B operations.
• Strong leadership and management skills.
• Good moral character, responsible and hardworking.

Responsibilities

• Run the operation and supervise staff according to policies and standards.
• Prepare monthly staff schedules and ensure area safety and cleanliness.
• Resolve guest complaints promptly to avoid escalation.
• Ensure service stations are properly staffed and equipped.
• Provide fast, efficient, friendly service to guests.

Skills

Leadership

English skills

F&B operations

Staff supervision

Job description

The Peninsula Manila in Makati City seeks a service-oriented Restaurant Manager to deliver a dining experience that meets Peninsula standards and the best hospitality. You will oversee daily operations, supervise staff, and ensure safety and cleanliness across stations.

Ideal candidates have 2–3 years in F&B management, strong English communication, broad F&B knowledge, and proven leadership. The role emphasizes guest satisfaction and efficient, friendly service.