Restaurant Manager - Fine Dining

The Hongkong and Shanghai Hotels; Makati; On-site; PHP 700,000 - 1,000,000; Full time

Job summary

The Peninsula Manila in Makati City seeks a service-oriented Restaurant Manager to deliver a dining experience that meets Peninsula standards and the best hospitality. You will oversee daily operations, supervise staff, and ensure safety and cleanliness across stations.

Ideal candidates have 2–3 years in F&B management, strong English communication, broad F&B knowledge, and proven leadership. The role emphasizes guest satisfaction and efficient, friendly service.

Qualifications

• 2–3 years of experience as Food and Beverage Restaurant Manager or similar.
• Excellent oral and written English communication.
• Broad knowledge of all aspects of F&B operations.
• Strong leadership and management skills.
• Good moral character, responsible and hardworking.

Responsibilities

• Run the operation and supervise staff according to policies and standards.
• Prepare monthly staff schedules and ensure area safety and cleanliness.
• Resolve guest complaints promptly to avoid escalation.
• Ensure service stations are properly staffed and equipped.
• Provide fast, efficient, friendly service to guests.

Skills

Leadership

English skills

F&B operations

Staff supervision

Job description

We are looking for a service-oriented Restaurant Manager whose goal is to provide guests with a pleasant dining experience that lives up to Peninsula standard.

Key accountabilities

• To run the operation and carrying out his/her daily activities. To supervise the staff assigned to him/her, according to local policies, procedures and hotel standards.
• Preparing of monthly schedules. Checking staff side duties and responsibilities. Responsible for securing that the area assigned to him/her is always safe and in clean condition.
• Responsible in solving problems and complaints made by the hotel guests, in soonest possible time to avoid further complaints.
• Ensures the service stations are properly staffed and equipped to render service to the guest. This includes proper supplies of glassware, cutlery, chinaware, ice, linen menu, decorations, condiments and side stands supplies.
• To provide fast efficient friendly service to all the guests.

General Requirements

• With at least two to three years experience as Food and Beverage Restaurant Manager or at least in a similar position
• Should have excellent oral and written English communication skills
• With broad knowledge in all aspects of Food and Beverage Operations
• With strong leadership and management skills
• With good moral character, responsible and hardworking

The Peninsula Manila

Located in Makati City's bustling business district, The Peninsula Manila has epitomised luxury and sophistication in the Philippines for over 40 years. Known as the 'Jewel in the Capital’s Crown,' it offers elegant rooms, renowned Filipino hospitality, and a stunning lobby. The hotel features award-winning dining, a top-rated bar, a fitness center, and a retail arcade. Recognised as "The Best Business Hotel in Manila" by readers of Business Traveller Asia-Pacific, “The Best Premium Hotel in the Philippines” by Trip.com. It also holds a spot in the Michelin Guide 2024.