Guest Experience & Front Office Lead (On-site)

Jones Lang LaSalle Incorporated; Hinoba-an; On-site; PHP 165,000 - 297,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Bengaluru, India, seeks a Front Office Executive to deliver an integrated guest experience and act as the first contact for clients and employees on-site. The role demands excellent communication, strong customer service, and hands-on experience with visitor management software and MS Office.

You will support events, manage access, and coach front office staff to ensure a professional, welcoming environment.

Qualifications

• Graduate degree with relevant work experience.
• Excellent people skills and ability to interact with a wide range of client staff.
• Proven ability to function effectively as part of a team and drive improvements.

Responsibilities

• Deliver an integrated experience, be the single point of contact at the reception.
• Provide employee and guest service with bespoke support and up-to-date floor/event information.
• Manage the Front Office in a professional manner and coach staff to ensure a pleasant visitor experience.
• Coordinate visitor logging, access passes and guidance on building rules.
• Prepare for arriving clients/visitors and arrange necessary services as required.

Skills

Communication

Customer service

Problem solving

Flexible hours

Quick learner

Guest relations

Client presentation

Visitor management (VMS)

MS Office

Education

Graduate degree

Tools

MS Office

Visitor management software

Job description

Jones Lang LaSalle Incorporated in Bengaluru, India, seeks a Front Office Executive to deliver an integrated guest experience and act as the first contact for clients and employees on-site. The role demands excellent communication, strong customer service, and hands-on experience with visitor management software and MS Office.

You will support events, manage access, and coach front office staff to ensure a professional, welcoming environment.