Guest Experience & Front Desk Associate

VXI Global Holdings B.V. (Philippines); Quezon City; On-site; PHP 420,000 - 540,000; Full time

Job summary

VXI Global Holdings B.V. (Philippines) is seeking a Front Desk Associate in Quezon City to be the first contact for visitors and clients, handling calls, greetings, and general administrative tasks.

The role requires a college diploma, strong English communication, the ability to work in a fast-paced call center, and at least 1 year of similar experience; shifts at VXI Panorama in QC may apply.

Qualifications

• College diploma or equivalent required.
• Proficient in reading, speaking, and writing English to communicate with customers and comprehend instructions.
• Ability to work in a fast-paced, structured call center environment.
• At least 1 year experience in the same position.
• Must be open to working at VXI Panorama - Quezon City; shifting schedule.

Responsibilities

• Answering and routing calls promptly.
• Greeting visitors and handling inquiries from the public.
• Receiving and distributing mail, couriers, and parcels.
• Meeting room reservations and amenities coordination.
• Maintaining the cleanliness and orderliness of the reception area.
• Implements visitor management policies and procedures.
• Delivers extraordinary employee and client service and care.
• Performs filing, scanning, faxing, printing, and typing of specific documentation.
• Prepares general correspondence and customer assessments as needed.
• Performs other duties as assigned from time to time.
• Maintains regular and consistent attendance and punctuality.

Skills

Customer service

English communication

Call center

Punctuality

Education

College diploma

Job description

VXI Global Holdings B.V. (Philippines) is seeking a Front Desk Associate in Quezon City to be the first contact for visitors and clients, handling calls, greetings, and general administrative tasks.

The role requires a college diploma, strong English communication, the ability to work in a fast-paced call center, and at least 1 year of similar experience; shifts at VXI Panorama in QC may apply.