Guest Experience Specialist - Restaurant

Bigtime Empire Corporation; Cebu City; On-site; PHP 144,000 - 216,000; Full time

Job summary

Bigtime Empire Corporation in Cebu City invites energetic individuals to join our front-of-house team as restaurant staff. You will greet guests, take orders, serve meals and beverages, and ensure a positive dining experience through attentive service.

Responsibilities include handling payments, maintaining cleanliness, restocking supplies, and collaborating with teammates to meet service and sales goals. Fresh graduates are welcome, with college exposure a plus, and shifting schedules including

Qualifications

• Strong communication and interpersonal skills.
• Fresh graduates welcome to apply or applicants with no experience.
• Previous restaurant/customer service experience preferred but not required.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Take customer orders accurately and process them using the POS system.
• Serve food and beverages promptly while ensuring customer satisfaction.
• Handle payments accurately and securely.
• Prepare and portion food and beverages according to recipes and standards.
• Assist in food preparation, assembling, and packaging.
• Maintain cleanliness and sanitation of dining and work areas.
• Restock supplies and monitor inventory levels.
• Follow food safety, hygiene, and operational standards.
• Address customer concerns professionally and escalate when needed.
• Collaborate with teammates to achieve sales and service goals.

Skills

Communication skills

Flexibility

Education

High School Graduate or equivalent

College level an advantage

Job description

Bigtime Empire Corporation in Cebu City invites energetic individuals to join our front-of-house team as restaurant staff. You will greet guests, take orders, serve meals and beverages, and ensure a positive dining experience through attentive service.

Responsibilities include handling payments, maintaining cleanliness, restocking supplies, and collaborating with teammates to meet service and sales goals. Fresh graduates are welcome, with college exposure a plus, and shifting schedules including