Guest Experience F&B Service Ambassador

Westside Resort; Parañaque; Sur place; PHP 134 000 - 201 000; Plein temps

Résumé du poste

Westside Resort in the Philippines is seeking an F&B Service Ambassador to support daily restaurant and outlet service within the hotel and integrated resort, including gaming areas. You will handle guest reception, seating coordination, food and beverage service, and cashiering duties during service periods.

You will maintain high standards of service, ensure efficient operations, and deliver attentive hospitality to dining and gaming guests while upholding the resort's reputation for quality

Qualifications

• High school graduate required.
• No prior work experience required.
• Ability to interact with guests and employees at all levels.
• Strong multitasking in a fast-paced environment.
• Ability to carry heavy trays and stand for long periods.

Responsabilités

• Welcome and greet guests warmly.
• Manage reservations, waiting lists, and seating.
• Guide guests to tables and present menus.
• Take orders and enter into POS.
• Serve food and beverages per standards.
• Provide menu recommendations and daily specials.
• Monitor guest satisfaction and respond to requests.
• Provide service to gaming-area guests when required.
• Perform cashiering duties and process payments.
• Maintain cleanliness of dining areas and stations.

Connaissances

Customer interaction

Multitasking

Physical stamina

Flexibility

Work pace

Formation

High School Graduate

Description du poste

Westside Resort in the Philippines is seeking an F&B Service Ambassador to support daily restaurant and outlet service within the hotel and integrated resort, including gaming areas. You will handle guest reception, seating coordination, food and beverage service, and cashiering duties during service periods.

You will maintain high standards of service, ensure efficient operations, and deliver attentive hospitality to dining and gaming guests while upholding the resort's reputation for quality