Guest Experience Ambassador (Hotel Front Desk)

MEGA I.N.T.E.L Manpower Management Inc.; Las Piñas; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Job Training

Professional Development

Maternity & Paternity Leave

Job summary

A hospitality services company in the Philippines is seeking a Guest Service Ambassador to provide exceptional customer service as the first point of contact for guests. Responsibilities include greeting and welcoming guests, assisting with inquiries, and ensuring a positive experience by coordinating with other departments. Ideal candidates will possess strong communication skills and a friendly demeanor. Government-mandated benefits will be provided, including health insurance and professional development opportunities.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to handle guest inquiries and complaints professionally.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet and welcome guests warmly and professionally.
• Provide information about services, facilities, and local attractions.
• Assist with check-in/check-out processes.
• Handle guest inquiries and coordinate with other departments.

Job description

A hospitality services company in the Philippines is seeking a Guest Service Ambassador to provide exceptional customer service as the first point of contact for guests. Responsibilities include greeting and welcoming guests, assisting with inquiries, and ensuring a positive experience by coordinating with other departments. Ideal candidates will possess strong communication skills and a friendly demeanor. Government-mandated benefits will be provided, including health insurance and professional development opportunities.