Global CSR Specialist – Cebu, No Experience Required

NeksJob Philippines; Cebu City; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Comprehensive training

Job summary

NeksJob Philippines in Cebu on-site is seeking motivated individuals to join our international account team. You will handle inbound and outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English.

We offer comprehensive training and support, a positive customer-focused environment, and a competitive salary with international account premium. High school graduates welcome; no prior experience required.

Qualifications

• High school graduate or above.
• Ability to communicate effectively in English.
• Willingness to learn new systems.
• Customer-focused mindset.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

English language proficiency

Customer service

Problem solving

Learning ability

Basic computer skills

Education

High school diploma

Job description

NeksJob Philippines in Cebu on-site is seeking motivated individuals to join our international account team. You will handle inbound and outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English.

We offer comprehensive training and support, a positive customer-focused environment, and a competitive salary with international account premium. High school graduates welcome; no prior experience required.