Graphic Specialist, Customer Experience

Dover Business Services; Cebu City; On-site; PHP 279,000 - 446,000; Full time

Job summary

Dover Business Services in Cebu, Philippines seeks a Graphic Specialist, Customer Experience, to design engaging visuals for digital trainings and to craft fluid motion graphics that enhance instructional content.

You will create assets, edit video modules, and publish finished media into Absorb LMS and PowerPoint, collaborating with instructional designers to ensure visuals meet learning objectives and uphold brand standards.

Qualifications

• Bachelor’s degree in any related field.
• Expertise in Adobe Creative Cloud (After Effects, Premiere Pro, Illustrator, Photoshop) or equivalent multimedia tools.
• Proven ability to create smooth motion graphics and transitions that engage learners.
• Direct experience navigating Absorb LMS or similar LMS platforms.
• Strong eye for typography, layout, color theory, and accessible design (WCAG).
• A portfolio or reel showcasing fluid animation, video editing, and graphic design for educational or corporate training content is preferred.

Responsibilities

• Design assets: create illustrations, infographics, and interactive slide layouts for digital courses.
• Video editing & animation: cut footage, sync audio, and develop fluid motion graphics or kinetic typography.
• LMS Integration: publish, upload, and test multimedia assets within the Absorb LMS environment.
• Collaboration: work with instructional designers to align visuals with learning objectives and brand standards.

Skills

Animation

Typography

Layout design

WCAG accessibility

Absorb LMS

Education

Bachelor’s Degree in any related field

Tools

Adobe Creative Cloud

After Effects

Premiere Pro

Illustrator

Photoshop

Job description

POSITION TITLE: Graphic Specialist, Customer Experience

REPORTING TO: Senior Manager, Customer Experience

LOCATION: Cebu, Philippines

Summary Description

This role focuses on creating engaging visual content, fluid animations, and edited video modules for digital instructional design trainings. The ideal candidate will design high-quality learning assets, produce smooth motion graphics, and integrate finished media directly into PowerPoint and the Absorb Learning Management System (LMS).

Job Description

• Design Assets: Create custom illustrations, clean infographics, and interactive slide layouts tailored for digital courses.
• Video Editing & Animation: Cut raw video footage, sync audio, and develop fluid animations or kinetic typography to visually simplify complex learning concepts.
• LMS Integration: Publish, upload, and test multimedia assets and completed course packages directly within the Absorb LMS environment.
• Collaboration: Partner with instructional designers to ensure all visuals align with learning objectives and organization brand standards.

Qualifications And Educational Requirements

• Bachelor’s Degree in any related field
• Software Expertise: Mastery of Adobe Creative Cloud (After Effects, Premiere Pro, Illustrator, Photoshop) or equivalent multimedia tools.
• Animation Style: Proven ability to create smooth, fluid motion graphics and transitions that maintain learner engagement without being distracting.
• LMS Familiarity: Direct experience navigating, managing content, or troubleshooting modules within the Absorb LMS platform.
• Visual Communication: A strong eye for typography, layout, color theory, and accessible design (WCAG compliance).
• Portfolio: A digital portfolio or reel showcasing fluid animation work, video editing, and graphic design examples (experience with educational or corporate training content is highly preferred).

Company Overview

Dover Business Services (DBS) is an independent business to business service provider within Dover Corporation, a diversified global manufacturer with annual revenues of $7.5 billion. DBS is accountable for delivering selected transactional services in Finance, IT and HR to the entire organization. With locations in Hamilton, Ohio, Dundee, Scotland and soon to be Suzhou, China, DBS centers operate across the globe to maximize service to our operating companies (OpCos).

Dover Corporation deliver’s innovative equipment and components, specialty systems and support services through four major operating segments: Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for nearly 60 years, our team of over 27,000 employees takes an ownership mindset, collaborating with customers to redefine what’s possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under “DOV.”