Global Web Content Operations Leader

Lenovo; Caba; Hybrid; PHP 124,000 - 224,000; Full time

Job summary

Lenovo is seeking a Sr. Manager, Web Content Operations to shape global digital experiences at scale. You will lead production, QA, localization, translation, publishing readiness and lifecycle governance across Lenovo.com, driving speed, quality and measurable business impact.

This role sets vision for federated content, defines standards, and partners with Marketing, IT and UX to improve automation and AI-enabled content production while building a high-performing global team.

Qualifications

• 8+ years in web production, digital content operations, QA, or enterprise content platforms.

Responsibilities

• Lead global web content operations spanning production, QA, localization, translation, publishing readiness, and delivery performance.
• Own production intake, including routing, production-team capacity, execution sequencing, approvals, service levels, and content lifecycle.
• Establish production ownership, plans, review cadences, and quality controls that keep web content accurate, reusable, relevant, and ready to publish.
• Own production governance for federated authoring and publishing, including qualification, certification, training, readiness, and access based on capability, risk, performance, and compliance.
• Own production requirements for AEM roles, permissions, workflows, publishing controls, lifecycle rules, and routing; partner with technical teams on implementation.
• Define operational requirements for reusable content, templates, metadata, authoritative source content, and localized variants in partnership with experience, taxonomy, data, and platform owners.
• Set global authoring, QA, and globalization standards aligned with brand, UX, accessibility, SEO, legal, and market requirements.
• Define production KPIs for quality, cycle time, reuse, localization, cost, team capacity, publish readiness, and operational health; use insights to improve execution.
• Lead issue resolution, root cause analysis, and corrective actions for production, workflow, publishing, and quality failures.
• Lead change management for new production models and capabilities, including stakeholder alignment, communications, readiness, training, adoption, and reinforcement.
• Provide thought leadership on automation and AI-enabled content production by identifying use cases, defining guardrails and success measures, piloting solutions, and scaling proven capabilities.
• Build a high-performing global team and lead production governance through clear decision rights, coaching, and execution accountability.

Skills

Web content ops

QA

Localization

AEM

Governance

Automation

AI

Tools

AEM

Jira

Workfront

Job description

Lenovo is seeking a Sr. Manager, Web Content Operations to shape global digital experiences at scale. You will lead production, QA, localization, translation, publishing readiness and lifecycle governance across Lenovo.com, driving speed, quality and measurable business impact.

This role sets vision for federated content, defines standards, and partners with Marketing, IT and UX to improve automation and AI-enabled content production while building a high-performing global team.