Onsite Training Manager — Night-Shift Leader

Pinintel; Muntinlupa; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Pinnacle Intelligence in Alabang, Muntinlupa City, Metro Manila, Philippines, seeks a Training Manager to design, implement, and manage high-volume onboarding and Learning and Development strategies that align with client expectations.

You will lead a team of trainers, collaborate with operations, QA and HR to close skill gaps, ensure compliance, and introduce innovative learning technologies to improve delivery and learner engagement during a night-shift schedule from 10:00 PM to 7:00 AM.

Qualifications

• Bachelor's degree in Education, HR, or related field.
• 5+ years in training and development, with at least 2 years in a managerial role.
• Experience with high-volume onboarding.
• Strong leadership and communication skills.
• Adult learning, instructional design, and training technologies expertise.
• Willing to work full onsite in Alabang, Muntinlupa. Night shift 10:00 PM–7:00 AM (or as required).

Responsibilities

• Design and execute comprehensive training programs for new hires and existing staff.
• Create manuals, e-learning modules, and interactive workshops.
• Oversee new hire training and onboarding readiness.
• Monitor training effectiveness via assessments and metrics; implement improvements.
• Lead and mentor trainers to ensure consistent delivery.
• Collaborate with operations, QA, and HR to identify skill gaps.
• Ensure training programs comply with client requirements and regulations.
• Introduce new learning technologies to enhance delivery and engagement.
• Maintain training records and prepare management reports.

Skills

Leadership

Curriculum design

Stakeholder collaboration

Training analytics

Onboarding optimization

Education

Bachelor's degree in Education, HR, Business, or related field

CPLP or similar certification (preferred)

Job description

Pinnacle Intelligence in Alabang, Muntinlupa City, Metro Manila, Philippines, seeks a Training Manager to design, implement, and manage high-volume onboarding and Learning and Development strategies that align with client expectations.

You will lead a team of trainers, collaborate with operations, QA and HR to close skill gaps, ensure compliance, and introduce innovative learning technologies to improve delivery and learner engagement during a night-shift schedule from 10:00 PM to 7:00 AM.