Global Technical Writing Project Coordinator

Cognizant; Taguig; On-site; PHP 360,000 - 540,000; Full time

Job summary

Cognizant in Metro Manila is seeking a dedicated technical writer and content project coordinator to manage end-to-end writing projects for global clients. You will oversee help center article creation and ongoing maintenance edits.

The role requires guiding writers, meeting milestones, and coordinating with stakeholders, translating technical jargon into reader-friendly content while enforcing security and SOPs.

Qualifications

• At least 1 year experience in tech service support or help center projects.
• At least 1 year as technical writer or content project coordinator with ability to audit docs.
• Proven ability to manage multiple projects and schedules in a fast-paced environment.
• Completion of at least 2 years of college; degree in communications/english/IT is a plus.

Responsibilities

• Handle end-to-end technical writing projects and maintain help center articles.
• Act as client-facing anchor, guide writers, manage milestones, coordinate with stakeholders.
• Translate complex jargon into reader-friendly content while enforcing SOPs.

Skills

Content coordination

Technical writing

English communication

CMS familiarity

Cross-functional collaboration

Education

College degree

Tools

CMS systems

Translation platforms

Office suite (Docs/Sheets)

AI-powered tools

Job description

Cognizant in Metro Manila is seeking a dedicated technical writer and content project coordinator to manage end-to-end writing projects for global clients. You will oversee help center article creation and ongoing maintenance edits.

The role requires guiding writers, meeting milestones, and coordinating with stakeholders, translating technical jargon into reader-friendly content while enforcing security and SOPs.