Global Technical Writer & Content Project Lead

Cognizant; Taguig; On-site; PHP 300,000 - 500,000; Full time

Job summary

Cognizant is seeking a detail-oriented Technical Writer/Coordinator in the Philippines to manage end-to-end writing projects for global accounts. You will oversee help center article creation, ongoing maintenance edits, and act as a daily client-facing anchor coordinating cross-functional writers, editors, and content strategists.

You will lead kickoff sessions, interpret complex scoping for large launches, and ensure reader-friendly content by translating technical jargon into accessible

Qualifications

• 1+ year of experience supporting technology-focused customer service, help center, or technical support projects.
• Experience as a technical writer, copy editor, quality reviewer, or content project coordinator is a plus.
• Proficiency with CMS, translation platforms, collaborative office suites and AI-powered tools.
• High proficiency in English, both spoken and written.

Responsibilities

• Handle end-to-end technical writing projects for a global tech company.
• Oversee help center article creation and ongoing maintenance edits.
• Act as a daily client-facing anchor, guiding technical writers and coordinating milestones.
• Coordinate and lead kickoff sessions, aligning cross-functional teams for complex requests.
• Interpret scoping instructions for large launches and translate jargon into reader-friendly content.

Skills

Technical writing

Project coordination

Client-facing

Education

Bachelor's degree preferred

Tools

CMS

Translation platforms

Collaboration tools

AI-powered tools

Job description

Cognizant is seeking a detail-oriented Technical Writer/Coordinator in the Philippines to manage end-to-end writing projects for global accounts. You will oversee help center article creation, ongoing maintenance edits, and act as a daily client-facing anchor coordinating cross-functional writers, editors, and content strategists.

You will lead kickoff sessions, interpret complex scoping for large launches, and ensure reader-friendly content by translating technical jargon into accessible