Global Supply Chain & Customer Service Lead

PM Consulting; Taguig; On-site; PHP 520,000 - 800,000; Full time

Job summary

PM Consulting seeks a Global Supply Chain & Customer Service Specialist in Taguig to manage end-to-end supply chain and customer service operations for finished goods, semi-finished goods, and raw materials. You will coordinate with factories, suppliers, customers, and logistics partners to ensure on-time, in-full delivery and accurate order management.

The role requires 3–5 years in supply chain and customer service within a multinational environment, with SAP ERP experience and strong MS

Qualifications

• Bachelor’s degree required.
• 3–5 years in Supply Chain and Customer Service in a multinational environment.
• Proficiency in SAP ECC/SAP S/4HANA/IBP or equivalent ERP software; strong MS Office skills.

Responsibilities

• Portfolio & Master Data Management: maintain accurate customer and material master data; manage demand changes for manufacturing requirements.
• Order & Shipment Processing: process orders in ERP/planning systems; oversee end-to-end order fulfillment with factories, carriers, warehouses.
• Documentation & Customs Clearance: prepare order confirmations, invoices, and certificates for compliant customs clearance and billing.
• Business Continuity & Compliance: maintain back-up docs; support audits; review SOX-related reports across O2C, P2P, and Inventory.
• Financial & Service PO Administration: create service POs, post GRs, resolve invoice discrepancies, assist month/quarter/year-end closing with Finance.
• Ad-Hoc Projects: handle additional tasks and continuous improvement initiatives as needed.

Skills

English fluency

SAP proficiency

MS Office

Logistics knowledge

Problem solving

Collaboration

Education

Bachelor’s degree in Supply Chain Management, Engineering, Business, or related field

Tools

SAP ECC

SAP S/4HANA

IBP

MS Office

Job description

PM Consulting seeks a Global Supply Chain & Customer Service Specialist in Taguig to manage end-to-end supply chain and customer service operations for finished goods, semi-finished goods, and raw materials. You will coordinate with factories, suppliers, customers, and logistics partners to ensure on-time, in-full delivery and accurate order management.

The role requires 3–5 years in supply chain and customer service within a multinational environment, with SAP ERP experience and strong MS