Global Supply Chain Specialist

Our Clients; Metro Manila; Hybrid; PHP 900,000 - 1,300,000; Full time

Job summary

Our Clients is seeking an experienced Global Supply Chain Specialist to manage end-to-end supply chain operations supporting multiple international markets and business partners. The role coordinates demand and production changes, processes orders in SAP, monitors shipments, and ensures timely delivery of goods across global locations.

The ideal candidate will work closely with manufacturing facilities, suppliers, logistics partners, market teams, Finance, and other stakeholders to optimize

Qualifications

• Bachelor's degree in Supply Chain Management or related field.
• 3–5 years of relevant experience in global supply chain, logistics, or order management.
• Experience supporting international markets is desirable.
• Experience with SAP ECC/SAP S/4HANA/IBP and ERP systems.
• Strong MS Excel and data-analysis skills.
• Excellent communication and coordination abilities.
• Willing to work day or night shift depending on global requirements.

Responsibilities

• Manage end-to-end supply chain operations for international markets.
• Coordinate demand and production changes with facilities and market teams.
• Process sales and purchase orders in SAP ECC, SAP IBP, and other ERP systems.
• Monitor shipments and maintain master data across systems.
• Support inventory optimization and minimize obsolescence and write-offs.
• Coordinate transportation and logistics with partners and warehouses.
• Ensure compliance with internal controls and audit requirements.

Skills

Fluent English

Communication skills

Analytical skills

Organizational skills

Problem-solving

Stakeholder management

Education

Bachelor's degree in Supply Chain Management

Tools

SAP ECC

SAP S/4HANA

SAP IBP

ERP systems

Microsoft Excel

Job description

Global Supply Chain Specialist

Work Location: Metro Manila, Philippines
Work Set-up: Hybrid
Schedule: Day Shift / Night Shift
Employment Type: Full-time / Contract

Job Summary

We are seeking an experienced Global Supply Chain Specialist to manage end-to-end supply chain operations supporting multiple international markets and business partners. The role is responsible for coordinating demand and production changes, processing sales and purchase orders, monitoring shipments, maintaining master data, and ensuring the timely delivery of finished goods, semi-finished goods, and raw materials. The successful candidate will work closely with manufacturing facilities, suppliers, logistics partners, market teams, Finance, and other global stakeholders to ensure operational efficiency, accurate documentation, effective inventory management, and compliance with internal controls and established business processes.

Key Responsibilities

Global Supply Chain and Order Management

• Coordinate product portfolio phase-in and phase-out activities for assigned international markets and customers.
• Maintain customer and material master data and ensure that supply chain information is accurate and updated in relevant systems.
• Manage changes to demand forecasts and production requirements in coordination with manufacturing facilities and market stakeholders.
• Process sales and purchase orders through SAP ECC, SAP IBP, or other ERP systems, ensuring accurate order parameters and timely execution.
• Monitor order fulfillment and supply availability to ensure continuous supply and minimize delivery disruptions.
• Coordinate the movement of finished goods, semi-finished goods, and raw materials across relevant supply chain locations.
• Support inventory optimization initiatives and identify opportunities to minimize product obsolescence, excess inventory, and write-offs.

International Logistics and Transportation

• Coordinate shipments with factories, suppliers, freight forwarders, carriers, and warehouses to ensure timely and accurate delivery.
• Manage transportation-related transactions through SAP transportation modules and other relevant logistics platforms.
• Monitor end-to-end shipment execution, delivery schedules, and agreed quantities to ensure on-time and in-full delivery.
• Investigate shipment delays, delivery discrepancies, and logistical issues, and coordinate corrective actions with relevant stakeholders.
• Establish and maintain effective communication with logistics partners and market teams regarding shipment status and operational requirements.
• Ensure that transportation activities comply with established service-level agreements and operational procedures.

Shipping Documentation and Trade Compliance

• Prepare and validate order confirmations, pro forma invoices, packing lists, export invoices, and other required SAP-generated documents.
• Coordinate transport documentation with freight forwarders and carriers.
• Facilitate the preparation and processing of certificates of origin, freshness certificates, and other market-specific shipping documents.
• Ensure that documents requiring certification or legalization are completed and submitted within required timelines.
• Support customs clearance, customer billing, and accounting activities by ensuring the accuracy and completeness of shipping documentation.
• Monitor relevant changes in taxation, trade regulations, embargoes, and other market requirements that may affect supply chain operations.

Financial Coordination and Internal Controls

• Create service-related purchase orders and ensure accurate and timely goods receipt postings.
• Coordinate with Finance and relevant departments to resolve vendor invoice and payment discrepancies.
• Support accounts receivable and accounts payable activities, including month-end, quarter-end, and year-end closing requirements.
• Review blocked invoice documents from third-party and intercompany suppliers and facilitate appropriate approval or rejection in accordance with company policies.
• Participate in monthly and quarterly GR/IR clearing exercises and implement corrective actions to minimize outstanding or unbalanced purchase orders.
• Execute assigned J-SOX and other internal control procedures relevant to order-to-cash, procure-to-pay, and inventory management processes.
• Support internal and external audits by providing accurate transaction records, documentation, and explanations.

Process Improvement and Global Stakeholder Management

• Maintain updated process documentation, work instructions, and backup materials to support operational continuity.
• Coordinate business handovers and provide backup coverage for assigned supply chain activities.
• Analyze operational issues, assess business impact, identify root causes, and recommend solutions or process improvements.
• Monitor service performance, operational KPIs, and compliance with established service-level agreements.
• Collaborate with global and regional stakeholders, including market teams, factories, suppliers, Logistics, Finance, and other functional partners.
• Participate in global projects, system enhancements, user acceptance testing, and supply chain transformation initiatives as assigned.
• Perform other related responsibilities as directed by the immediate supervisor.

Qualifications and Requirements

• Bachelor's degree in Supply Chain Management, Industrial Engineering, Logistics, Operations Management, or another related discipline.
• At least 3-5 years of relevant experience in supply chain management, customer service, logistics, or order management, preferably in a multinational company.
• Experience supporting international markets or global supply chain operations is highly desirable.
• At least 12 months of experience in a supply chain or customer service operations role within a shared services environment is preferred.
• Strong working knowledge of SAP ECC, SAP S/4HANA, SAP IBP, transportation modules, or other ERP systems.
• Solid understanding of end-to-end supply chain processes, including order management, demand changes, shipment coordination, and delivery monitoring.
• Experience with international logistics, freight forwarding, shipping documentation, and customs clearance requirements.
• Familiarity with customer and material master data management, inventory control, and procurement processes.
• Knowledge of purchase order processing, goods receipts, invoice verification, GR/IR clearing, and financial closing activities is an advantage.
• Understanding of internal controls, J-SOX compliance, and audit support requirements.
• Proficiency in Microsoft Office applications, particularly Excel.
• Fluent in written and spoken English; French or Spanish proficiency is an advantage.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication, stakeholder management, and coordination abilities.
• Ability to manage multiple priorities, work independently, and meet strict deadlines.
• Proactive, adaptable, and committed to continuous improvement and operational excellence.
• Willingness to work on a day or night shift depending on global business requirements.

Preferred: Experience in global business services, shared services migration, supply chain systems implementation, or international market support is an advantage.