Global ServiceNow Platform Engineer

ATOS Information Technology Inc.; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive compensation

Global exposure

Flexible working arrangements

Job summary

ATOS Information Technology Inc. in Metro Manila is seeking a Platform Engineer - ServiceNow to design, develop and maintain our ServiceNow platform infrastructure in a global, enterprise environment.

The role focuses on high availability, performance, security, and continuous improvement across regions, with mentorship of junior engineers and collaboration with cross-functional teams.

Qualifications

• 5+ years in platform engineering or similar roles
• Extensive ServiceNow administration experience
• Knowledge of ITSM, IT operations, and IT service delivery
• Scripting in JavaScript, Python, or Groovy for automation
• Cloud and virtualization experience (AWS/Azure/Google Cloud)
• Strong problem-solving and cross-functional collaboration skills
• Relevant certifications such as ServiceNow CIS or CIS Admin is advantageous

Responsibilities

• Design, develop, and deploy ServiceNow platform solutions
• Manage ServiceNow infrastructure ensuring high availability and performance
• Collaborate with architects, developers, and stakeholders to implement scalable solutions
• Perform platform upgrades, patches, and maintenance with minimal downtime
• Monitor platform health and drive performance optimisations
• Develop documentation, runbooks, and SOPs for platform operations
• Provide technical leadership and mentorship to junior engineers
• Troubleshoot complex issues and implement RCA-based fixes
• Ensure governance, security, and regulatory compliance across deployments
• Participate in capacity planning and infrastructure forecasting

Skills

ServiceNow Admin

ITSM Knowledge

Cloud Platforms

Automation Scripting

API/Integration

CI/CD DevOps

Team Leadership

Git/GitHub

Education

Bachelor's degree in IT

Tools

ServiceNow Studio

Jira

Job description

ATOS Information Technology Inc. in Metro Manila is seeking a Platform Engineer - ServiceNow to design, develop and maintain our ServiceNow platform infrastructure in a global, enterprise environment.

The role focuses on high availability, performance, security, and continuous improvement across regions, with mentorship of junior engineers and collaboration with cross-functional teams.