ServiceNow Architect — Managed Services & Platform Enhancements

TASQ Staffing Solutions; Makati; Hybrid; PHP 80,000 - 120,000; Full time

Job summary

A staffing solutions provider based in Metro Manila, Makati, seeks an experienced ServiceNow Administrator. The ideal candidate has over 5 years in ServiceNow with proven abilities in incident resolution and platform enhancements. Responsibilities include managing ServiceNow modules, fulfilling service requests, and performing routine maintenance tasks. Applicants should hold a Bachelor's degree and a mandatory ServiceNow Certified System Administrator certification, with preferred additional ServiceNow certifications. This role offers a hybrid work schedule with on-site requirements.

Qualifications

• 5+ years of experience in ServiceNow administration, development, or architecture.
• At least 3 years in managed services or support/enhancement roles.
• Hands-on experience with incident resolution and service request fulfillment.

Responsibilities

• Provide ongoing support for ServiceNow modules, managing incidents and problems.
• Design and implement enhancements to ServiceNow workflows.
• Fulfill service requests and perform routine maintenance.

Skills

ServiceNow administration

Incident resolution

Platform upgrades

Service request management

Collaboration

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow

Flow Designer

SAP

Active Directory

Job description

A staffing solutions provider based in Metro Manila, Makati, seeks an experienced ServiceNow Administrator. The ideal candidate has over 5 years in ServiceNow with proven abilities in incident resolution and platform enhancements. Responsibilities include managing ServiceNow modules, fulfilling service requests, and performing routine maintenance tasks. Applicants should hold a Bachelor's degree and a mandatory ServiceNow Certified System Administrator certification, with preferred additional ServiceNow certifications. This role offers a hybrid work schedule with on-site requirements.