Global Sales Ops & Billing Analyst (Hybrid)

Nasdaq, Inc.; Taguig; Hybrid; PHP 600,000 - 800,000; Full time

Job summary

Nasdaq, Inc. in Taguig seeks a Sales Support Analyst to administer accounts, contracts, and orders end-to-end, partnering with Sales, Finance, and Legal to ensure accurate billing and timely resolutions.

The role requires a Bachelor's degree and at least two years in sales support or billing resolution, plus CRM/ERP experience. A collaborative, detail-oriented professional will thrive in a hybrid setup with in-office days in Bonifacio Global City.

Qualifications

• Bachelor's degree in Business or related field.
• Two years of experience in sales support, order processing, contract administration, or billing resolution.
• Experience with CRM, ERP, or comparable systems (e.g. Salesforce).
• Strong attention to detail with ability to manage multiple priorities in a global, matrixed environment.
• Clear communicator across internal teams, client-facing groups, and technical stakeholders.

Responsibilities

• Administer accounts, contracts, and orders end-to-end — from opportunity support through order fulfillment and billing accuracy.
• Partner with Sales, Account Management, Finance, and Legal to resolve client cases involving asset portfolios, billing corrections, credits, and rebills.
• Research and resolve operational and billing issues, ensuring corrective actions are aligned with guidelines and SOX controls.
• Serve as a subject matter resource for junior team members and cross-functional partners on system capabilities and process requirements.
• Manage client billing inquiries through to resolution with clear, timely communication with all stakeholders.

Skills

CRM experience

ERP systems

Sales support

Billing resolution

Education

Bachelor's degree

Tools

Salesforce

Job description

Nasdaq, Inc. in Taguig seeks a Sales Support Analyst to administer accounts, contracts, and orders end-to-end, partnering with Sales, Finance, and Legal to ensure accurate billing and timely resolutions.

The role requires a Bachelor's degree and at least two years in sales support or billing resolution, plus CRM/ERP experience. A collaborative, detail-oriented professional will thrive in a hybrid setup with in-office days in Bonifacio Global City.