Global SaaS ERP Program Lead (NetSuite Expert)

Appficiency; Philippines; On-site; PHP 2,000,000 - 4,000,000; Full time

Job summary

Appficiency is a Philippines-based leader delivering ERP, CRM, and SaaS programs for global clients. We seek a seasoned Program Manager to lead complex NetSuite-enabled projects, manage cross-functional teams, and drive client success from initiation to closure.

You will partner with executive stakeholders, optimize delivery, mitigate risks, and ensure value realization across multiple industries while traveling up to 25% as required.

Qualifications

• 8+ years in professional services with ERP/CRM or SaaS programs.
• 5+ years managing cross-functional teams across multiple projects.
• Proven success delivering complex SaaS programs.

Responsibilities

• Develop and manage Program Management plans, timelines, milestones, and resources.
• Ensure programs align with client expectations and SOWs; monitor scope changes.
• Act as primary client liaison; build and maintain executive relationships.

Skills

ERP expertise

CRM expertise

SaaS programs

Management experience

NetSuite familiarity

Stakeholder communication

Risk mitigation

Cloud integrations

PMP/Prince2

Travel willingness

Tools

NetSuite platform

Job description

Appficiency is a Philippines-based leader delivering ERP, CRM, and SaaS programs for global clients. We seek a seasoned Program Manager to lead complex NetSuite-enabled projects, manage cross-functional teams, and drive client success from initiation to closure.

You will partner with executive stakeholders, optimize delivery, mitigate risks, and ensure value realization across multiple industries while traveling up to 25% as required.