Global Recruitment Scheduling Lead

Hudson Talent Solutions; Manila; Remote; PHP 5,041,000 - 6,931,000; Full time

Job summary

Hudson Talent Solutions is seeking a Recruitment Admin Lead to oversee interview scheduling operations across multiple markets. This hands-on leadership role combines people leadership with operational delivery, owning complex, executive-level interview scheduling and handling escalations regionally.

You will partner with Talent Acquisition, hiring managers, and stakeholders to deliver a seamless hiring experience while ensuring coverage, continuity, and ongoing service improvements across time

Qualifications

• Experience leading a small team within recruitment coordination, scheduling, TA operations, or shared services.
• Proven experience supporting recruitment operations across the US and/or Canada, with a strong understanding of scheduling complexities across multiple time zones.
• Experience using interview scheduling platforms such as Paradox, with the ability to drive adoption, troubleshoot issues, and support stakeholders effectively.
• Demonstrated experience serving as an escalation point for scheduling, candidate, and stakeholder queries, ensuring issues are resolved quickly and professionally.
• Experience working in a service-level driven environment with measurable KPIs.
• Excellent organisational skills with the ability to manage competing priorities.
• Strong communication skills and confidence working with senior stakeholders.
• Exposure to pharmaceutical, healthcare, life sciences, or other regulated industries is an advantage.

Responsibilities

• Lead, coach, and support a team of Recruitment Coordinators.
• Manage interview scheduling operations across multiple markets and time zones, primarily supporting the US and Canada.
• Act as the primary escalation point for scheduling-related issues.
• Partner with Talent Acquisition teams, hiring managers, and stakeholders to deliver a seamless hiring experience.
• Manage team coverage, shift planning, and business continuity.
• Drive service excellence, quality assurance, and continuous improvement initiatives.

Skills

Team leadership

Recruitment coordination

Interview scheduling

Stakeholder management

Multi-time-zone coordination

Tools

Paradox Scheduling

Job description

Hudson Talent Solutions is seeking a Recruitment Admin Lead to oversee interview scheduling operations across multiple markets. This hands-on leadership role combines people leadership with operational delivery, owning complex, executive-level interview scheduling and handling escalations regionally.

You will partner with Talent Acquisition, hiring managers, and stakeholders to deliver a seamless hiring experience while ensuring coverage, continuity, and ongoing service improvements across time