Global Payroll Operations Lead

RemotePass; Philippines; Remote; PHP 1,200,000 - 1,800,000; Full time

Job summary

RemotePass is transforming how businesses access global talent and is seeking a Senior Global Payroll Operations Specialist to support and scale our EOR payroll operations. You will work across payroll, onboarding coordination, partner management, pre-sales support, invoicing, and process improvement to ensure fast turnaround times, accuracy, and strong employee experiences.

In a fast-growing startup, you’ll collaborate with cross-functional teams to optimize payroll workflows, manage multiple

Qualifications

• 3–5 years of experience in payroll operations, EOR operations, HR operations, or global workforce management.
• Experience handling multi-country payroll or working with EOR/payroll providers is highly preferred.
• Strong understanding of payroll operations, onboarding coordination, and operational workflows.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong communication and stakeholder management skills.
• Solutions-oriented mindset with strong ownership and accountability.

Responsibilities

• Support and coordinate end-to-end payroll operations across multiple countries and EOR partners.
• Review payroll inputs, outputs, statutory contributions, invoices, and payroll reports for accuracy and completeness.
• Coordinate with payroll providers and internal stakeholders to ensure timely payroll processing and salary disbursement.
• Assist in resolving payroll discrepancies, escalations, and employee queries in a timely and professional manner.
• Support off-cycle payroll requests, adjustments, onboarding payroll readiness, and payroll-related documentation.
• Review payroll invoices and coordinate invoice processing with Finance and payroll partners.
• Act as a key operational contact to ensure employees are fully set up before payroll processing.
• Coordinate onboarding-related payroll requirements such as benefits enrollment, tax documentation, and banking details.
• Work with various teams to ensure smooth onboarding and lifecycle transitions.
• Support Commercial and Customer Success teams with payroll-related pre-sales queries and operational feasibility assessments.
• Coordinate with EOR partners regarding timelines, pay frequencies, and benefits.
• Help ensure fast response times for client-facing payroll and operational requests.
• Assist in providing payroll-related insights for quotations and client discussions.
• Collaborate on payroll process improvements and documentation.

Skills

Payroll operations

Stakeholder management

Organizational skills

English communication

Cross-functional collaboration

Tools

HRIS

Payroll platforms

Operational systems

Job description

RemotePass is transforming how businesses access global talent and is seeking a Senior Global Payroll Operations Specialist to support and scale our EOR payroll operations. You will work across payroll, onboarding coordination, partner management, pre-sales support, invoicing, and process improvement to ensure fast turnaround times, accuracy, and strong employee experiences.

In a fast-growing startup, you’ll collaborate with cross-functional teams to optimize payroll workflows, manage multiple