Global Payments Support Specialist

Global Payments Inc.; Quezon City; On-site; PHP 223,200 - 312,480; Full time

Job summary

Global Payments Inc. in Quezon City is hiring a Customer Service Representative to join our Client Services Operations Team and help shape the future of global commerce.

You will respond to customer inquiries across channels, handle routine requests, and collaborate with other teams to resolve issues while maintaining up-to-date product knowledge. The role requires a high school diploma and 6 months to 1 year in a support role, strong English, and willingness to work on-site with shifting

Qualifications

• 6 months to 1 year of experience in a customer support role.
• Excellent written and spoken English required.
• Willing to work onsite in Quezon City.

Responsibilities

• Respond to inquiries via phone, email, and chat and provide timely resolutions.
• Handle routine requests and escalate complex issues.
• Maintain knowledge of products, policies, and procedures.

Skills

Strong English communication (verbal &

Customer service excellence

Multitasking & problem-solving

Education

High School Diploma or Equivalent

Tools

CRM software

Job description

Global Payments Inc. in Quezon City is hiring a Customer Service Representative to join our Client Services Operations Team and help shape the future of global commerce.

You will respond to customer inquiries across channels, handle routine requests, and collaborate with other teams to resolve issues while maintaining up-to-date product knowledge. The role requires a high school diploma and 6 months to 1 year in a support role, strong English, and willingness to work on-site with shifting