Global Operations Manager

Dexterous Global PTY LTD Philippine Branch; Taguig; Hybrid; PHP 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Hybrid work model

Health maintenance organization (HMO)

Annual salary review

onsite presence 3 days month

Values-driven culture

Job summary

Dexterous Group is seeking a Global Operations Manager to lead governance, compliance and people initiatives across the global team. You will partner with the Head of People and Operations and Leadership to raise performance and safeguard a people-first culture.

You will oversee cross-functional projects, drive policy development, and coach leaders while ensuring regulatory adherence and secure data practices across our global operations.

Qualifications

• Bachelor’s degree in HR, Business or related field.
• 10+ years in progressive management with senior leadership experience.
• Strong HR, governance, and global operations understanding.

Responsibilities

• Build and maintain governance frameworks, risk assessments and business continuity measures for the Global Team.
• Partner with HR Generalist on people initiatives, policy development and HR audits.
• Oversee regulatory compliance and policies, drive reporting and financial approvals per authority.

Skills

Strategic leadership

Governance & compliance

HR partnerships

Cross-functional influence

People development & coaching

Communication & stakeholder mgmt

Change management

Education

Bachelor's degree in Human Resources or Business Administration

Job description

About the role

As Global Operations Manager, you'll oversee the operations of our Global Team and make sure our governance frameworks, compliance standards and people initiatives work well across the business. As a strategic partner to the Head of People and Operations and Leadership Team, you'll provide operational leadership, raise the bar on governance, and bring HR insight that helps shape business direction, lift performance and protect our strong, people-first culture.

Key responsibilities

• Build and maintain the governance frameworks, risk assessments and business continuity measures for our Global Team, keep operations aligned with service delivery objectives, and track performance metrics to find where we can improve.
• Partner with the HR Generalist on people initiatives, employee relations, policy development and HR audits, and make sure every team member has a clear career development plan and regular 1-on-1 check-ins.
• Oversee compliance with regulatory requirements and internal policies, drive a culture of reporting against key metrics, and review, authorise and approve payments in line with our delegation of authority.
• Act as a trusted advisor to the Head of People and Operations and Management Team on performance, risks and opportunities, lead cross-functional projects, and coach your direct reports to grow.
• Coordinate company-wide internal communications, manage vendor and supplier relationships so contracts meet legal and business standards, and partner with IT to keep our technology and data secure and compliant.

About you

• A bachelor's degree in Human Resources, Business or a related field
• 10+ years of progressive management experience, with at least 5 years in a senior leadership role
• A strong leadership presence, with excellent coaching and mentoring skills
• A proven ability to lead cross-functional teams and influence at all levels of the organisation
• A strong understanding of employment law, HR compliance and global operations management
• Sound strategic judgement in complex situations
• Excellent communication skills and the discretion to handle sensitive matters
• An adaptable, proactive and solutions-driven mindset, and comfort navigating change

Benefits

• Hybrid flexibility: Work from home for most of the month, and connect with the team onsite 3 days a month.
• HMO coverage: Health cover for you, plus one free dependent upon regularisation.
• Time to recharge: 20 leave credits every year.
• Annual salary review: Your growth and contribution are recognised every year.
• A values-driven, tight-knit team: Work directly with the Head of People and Operations, shape how our Global Team runs, and be part of a culture where living our values is celebrated through our monthly Values Champion recognition.

About us

Dexterous Group is an established, values-driven organisation that manages and operates internal Finance, HR and AI teams for clients. We combine off the shelf solutions with a global workforce to deliver scalable, full-service teams, so growing businesses can focus on what they do best.