Global HR Operations Manager

Hudson Talent Solutions; Metro Manila; Hybride; PHP 2 600 000 - 4 200 000; Plein temps

Avantages offerts par ce poste

Thrive leave days (4 per year)

Bi-annual global award programs

Equal opportunity workplace

Résumé du poste

Hudson Talent Solutions seeks a Global HR Operations Manager to design and deliver a unified HR operations strategy across APAC, EMEA, and the Americas. You will oversee a team of People & Culture Specialists, drive compliant, efficient service delivery, and lead global HRIS projects with a modern operating model.

You will standardize HR lifecycle processes, mentor high-potential staff, and align initiatives with business growth while ensuring data integrity and governance across jurisdictions.

Qualifications

• 8+ years in HR operations with global or regional leadership.
• Experience implementing and scaling HRIS across diverse regions.
• Background in HR shared services or RPO environments.
• Strong knowledge of labor compliance and data governance.

Responsabilités

• Define and implement a scalable, globally aligned HR Operations model.
• Standardize lifecycle processes across regions (onboarding, perf, comp/benefits, offboarding).
• Develop global SOPs aligned with policies and values.
• Lead HRIS implementation and optimize global systems (Workday, SuccessFactors).
• Ensure automation, reporting, compliance, and analytics across jurisdictions.
• Directly manage People & Culture specialists, including Manila and other regions.

Connaissances

HR operations leadership

Global/regional leadership

HRIS implementation

Data governance

Stakeholder management

Project management

Outils

Workday

SuccessFactors

Rippling

Paylocity

UKG

Description du poste

Hudson Talent Solutions is a global talent advisory and workforce solutions partner, helping organizations find, attract, hire, and retain the talent they need to grow: smarter, faster, and more strategically.

Since 1999, we’ve partnered with organizations across the Americas, EMEA, and Asia Pacific to support every stage of the talent journey, from employer branding and sourcing strategy to recruitment delivery, workforce management, and transformation initiatives. Today, we deliver a full spectrum of integrated talent solutions powered by human expertise, intelligent technology, and deep market insight.

With more than 20,000 hires annually and support for hundreds of clients worldwide, our teams deliver scalable solutions tailored to each organization’s unique hiring goals, operational needs, and growth ambitions. From enterprise RPO and project recruitment to employer branding, talent advisory, and workforce optimization, we help organizations navigate an increasingly complex world of work with confidence.

As the Global HR Operations Manager, you will

• lead the design and delivery of a unified HR operations strategy across multiple regions, including APAC, EMEA, and the Americas.
• Reporting to the VP of People & Culture (APAC), you will oversee a team of People & Culture Specialists and drive high-quality, compliant, and efficient HR service delivery through a modern operating model and best-in-class systems.
• This role combines strategic thinking with operational execution.
• You will lead global HRIS implementation, standardize and scale HR processes, and foster excellence in employee lifecycle support—all while driving data-informed decisions and aligning with local regulations and business growth goals.

What You’ll Do

Global HR Operations Strategy & Process Design

• Define and implement a scalable, globally aligned HR Operations model that reflects local needs.
• Standardize HR lifecycle processes (onboarding, performance, comp & benefits, offboarding) across all regions.
• Develop and maintain global SOPs and ensure alignment with company policies and values.

HRIS and Digital Tools Implementation

• Lead the implementation and ongoing optimization of global HR systems (e.g., Workday, SuccessFactors).
• Ensure HR tech stack supports automation, reporting, compliance, and analytics across all jurisdictions.
• Oversee data integrity, dashboarding, and usage of AI/automation tools in line with ethical standards.

Team Leadership and Capability Development

• Directly manage People & Culture Specialists, including those based in Manila and other regions.
• Mentor, coach, and support capability growth within the HR Ops team to enable internal mobility and retention.
• Set KPIs and SLA standards, review team performance, and promote a continuous improvement culture.

Operational Excellence and Continuous Improvement

• Own delivery of key HR Specialist responsibilities (payroll data accuracy, onboarding execution, HRIS maintenance, document control) at a strategic oversight level.
• Identify process inefficiencies, drive global standardization, and apply AI-enabled tools to optimize workflows.
• Enhance employee experience through simplified, consistent, and timely HR service.

Compliance and Risk Management

• Ensure adherence to regional labor laws, data protection regulations, and internal governance frameworks.
• Maintain readiness for internal and external audits and drive policy harmonization across jurisdictions.
• Serve as final escalation point for operational issues, risk mitigation, and governance concerns.

Strategic Partnership and Stakeholder Management

• Collaborate with regional HRBPs, Finance, IT, and Legal to embed business-aligned HR processes.
• Translate strategic business goals into actionable operational plans.
• Support M&A onboarding and integration from an HR systems and operations perspective.

What You’ll Bring

• 8+ years in HR operations, with 3+ years in a global or regional leadership capacity.
• Demonstrated experience implementing and scaling HRIS across diverse regions.
• Background in HR shared services or RPO environments.
• Strong understanding of labor compliance, DE&I principles, and data governance.
• Experience leading distributed global teams and managing performance remotely.
• High proficiency in project management, system integration, and stakeholder engagement.

Key Technical Skills

• Global HRIS platforms (e.g., Rippling, Workday, Paylocity, UKG etc)
• Global SOP and policy governance
• HR analytics, dashboards, KPI reporting
• HR compliance (multi-region)
• Process improvement and automation
• Project management (Agile/SCRUM desirable)

Why You’ll Love Working for Hudson Talent Solutions

• Work with some of the world’s most recognised brands.
• Receive four ‘Thrive’ leave days per year, in addition to standard annual leave.
• Be recognised through bi-annual global award programs.
• Join a passionate team committed to shaping the future of talent through innovation and collaboration.

A Little Bit About Us

At Hudson Talent Solutions, we are shaping the future of talent. From recruitment process outsourcing (RPO) to employer branding and across the complete talent life cycle, we thrive on delivering world-class customer and candidate experiences. People are at the centre of everything we do. We deliver innovative, customized recruitment services and talent solutions to organizations worldwide. We are an innovative and diverse team that works hard and thinks smart. Led by accomplished and inclusive leaders, our people are always open to trying new things to continuously deliver excellence to our clients. At Hudson Talent Solutions, we do not just accept difference, we celebrate it, support it, and thrive on it for the benefit of our employees, our clients, and our community. We are proud to be an equal opportunity workplace and commit to fairness and equality for all during the hiring process and throughout your time with us.