Global Network & Voice Engineer

Inchcape Retail Chile; Philippines; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Career growth

Work‑life balance

Job summary

Inchcape is seeking a Network & Voice Specialist to support and enhance enterprise networking and telephony across APAC markets. You will manage WAN/LAN/WLAN, SD-WAN, firewalls, and voice services while collaborating with global teams to ensure reliability and performance.

The role requires hands-on experience with VPNs, routers, switches, and cloud connectivity, plus ITIL-aligned processes; cloud platforms like Azure are involved.

Qualifications

• Bachelors degree in Information Technology or related field.
• At least 4 years of experience in enterprise network operations, infrastructure support, or related technical roles.
• Cloud networking certifications highly regarded.
• Cisco and Security certifications desirable.
• ITIL v4 Foundation certification desirable.
• Strong hands‑on experience with firewalls, switching, wireless, VPNs, WAN, and SD-WAN technologies.
• Knowledge of Cisco Meraki, Aruba, or similar LAN/Wi‑Fi platforms preferred.

Responsibilities

• Support the day-to-day operations of enterprise WAN, LAN, WLAN, SD-WAN, VPN, firewall, internet connectivity, and voice/telephony services across regional markets.
• Troubleshoot and resolve network and voice incidents, coordinate escalations, and work closely with vendors, carriers, local IT teams, and global stakeholders to restore services efficiently.
• Provide operational support for telephony platforms, including call flows, IP phones, voice gateways, licensing, extensions, user provisioning, office moves, and basic administration tasks.
• Participate in regional and global projects involving network upgrades, cloud connectivity, Wi‑Fi deployments, firewall changes, WAN rollouts, and voice service implementations.
• Support hybrid and cloud-connected environments, including networking activities related to Azure or similar cloud platforms, covering routing, connectivity, segmentation, and integration with enterprise services.
• Ensure compliance with ITIL-aligned change management processes while maintaining accurate technical documentation, network topologies, configurations, IP plans, procedures, and service dependencies.
• Collaborate across multiple time zones, communicate effectively with technical and non-technical stakeholders, and contribute operational recommendations that improve service stability and performance.

Skills

Firewalls

Switching

Wireless

VPNs

WAN

SD-WAN

Voice/telephony

Education

Bachelor's degree in Information Technology or related field

Tools

Fortinet FortiGate

FortiManager

FortiAnalyzer

Cisco Meraki

Aruba

Job description

Inchcape is seeking a Network & Voice Specialist to support and enhance enterprise networking and telephony across APAC markets. You will manage WAN/LAN/WLAN, SD-WAN, firewalls, and voice services while collaborating with global teams to ensure reliability and performance.

The role requires hands-on experience with VPNs, routers, switches, and cloud connectivity, plus ITIL-aligned processes; cloud platforms like Azure are involved.