Global Mobility Advisor, Associate

JPMorgan Chase & Co.; Metro Manila; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

JPMorgan Chase & Co. in Manila seeks an Associate - Global Mobility Advisor to own relocation and assignment processes for employees. You will ensure flawless execution while crafting personalized relocation experiences and collaborate with HR to provide advisory support.

You will track moves, design packages, and maintain data integrity, partnering with internal teams and external vendors to deliver seamless mobility programs.

Qualifications

• Minimum 4 years in Human Resources, with at least 2 years in Global Mobility.
• Expertise in international compensation, payroll, tax, expatriate assignments and relocations.
• Proven ability to engage with senior HR colleagues, managers and leaders.
• Excellent cross-functional coordination with multiple stakeholders.
• Strong analytical skills and customer service orientation.
• Detail-oriented with ability to manage multiple projects and caseloads.
• Excellent verbal and written communication; proficient with presentations and analysis.

Responsibilities

• Deliver global mobility services with high data integrity and quality.
• Collaborate with HR and managers to design expatriate packages aligned with business needs.
• Track and monitor moves, providing timely stakeholder updates.
• Build executive reporting on relocation status and trends.
• Anticipate issues and resolve them to avoid impact on employees.
• Conduct employee briefings on relocation packages, payroll, tax, and vendor services.
• Coordinate with external vendors on immigration, destination, and shipment services.
• Manage cases for relocation and expatriate populations; handle ad hoc queries.
• Partner with Global Mobility Operations to drive operational excellence.
• Perform quantitative and qualitative analysis to support the mobility program.

Skills

Global mobility

HR coordination

Analytical thinking

Cross-functional collaboration

Communication

Customer service

Project management

Executive reporting

Education

Bachelor’s degree in HR or related field

Tools

Microsoft Office

Job description

Embrace a critical role with JP Morgan Chase as an Associate - Global Mobility Advisor (GMA). As a key member of our dynamic Global Mobility team in Manila, you will take ownership of the global relocation and assignment processes for our employees. Your mission is to ensure flawless execution of these processes while crafting cohesive, seamless, and personalized experiences for our relocating employees. This is an exciting opportunity to make a significant impact on the careers of our employees and contribute to the strategic goals of our organization.

As a GMA in the Global Mobility team, you will collaborate with HR colleagues to provide expert advisory support and coordination for international relocations and assignment processes. You will deliver flawless basics in all aspects of global mobility, ensuring high-quality standards and data integrity. You will work closely with HR colleagues and managers to design and recommend tailored international relocation and expatriate assignment packages that align with business objectives and meet employees’ unique needs. You will act as a central point of contact to track and monitor the progress of moves, ensuring seamless execution and timely stakeholder updates.

Job responsibilities

• Deliver flawless basics in all aspects of global mobility, ensuring high‑quality standards and data integrity.
• Collaborate closely with HR colleagues and managers to design and recommend tailored international relocation and expatriate assignment packages, ensuring that solutions are strategically aligned with business objectives and meet the unique needs of our employees.
• Act as a central point of contact to track and monitor the progress of moves, ensuring seamless execution.
• Build and maintain executive reporting on the status of moves, providing clear and timely updates to stakeholders.
• Anticipate potential issues and proactively solve them before they impact employees.
• Conduct employee briefings on package offerings, programs, and processes, including domestic relocation and international assignments, covering expatriate compensation, payroll, tax, and vendor services.
• Liaise with external vendors on immigration, destination, and shipment services, addressing service issues as needed.
• Manage cases for the existing relocation and expatriate population, handling ad hoc queries.
• Partner with the Global Mobility Operations team to achieve operational excellence.
• Conduct quantitative and qualitative analysis to support the global mobility program.

Required qualifications, capabilities, and skills

• Minimum of 4 years of experience in Human Resources, with at least 2 years in a Global Mobility function.
• Good understanding of international compensation, payroll, tax, expatriate assignments, and relocations/assignments.
• Proven ability to effectively engage and collaborate with senior HR colleagues, senior managers, and leaders.
• Excellent cross‑functional coordination skills and experience dealing with multiple internal and external stakeholders.
• Exceptional analytical skills and customer service orientation, with the ability to handle challenging situations.
• Highly motivated and adaptable, capable of working under pressure and managing high volumes.
• Attention to detail and the ability to resolve issues promptly. Strong organizational skills to manage multiple projects and caseloads.
• Excellent verbal and written communication skills. Proficiency in Microsoft Suite for creating presentations and conducting analysis.

Preferred qualifications, capabilities, and skills

• Project management experience is a plus.
• Global Mobility industry certifications are a plus.
• Bachelor’s degree in Human Resources or a relevant field.