Global Logistics Data & Audit Analyst

Trax Technologies; Cebu City; On-site; PHP 350,000 - 600,000; Full time

Job summary

Trax Technologies in Cebu City is seeking a Logistics Data Analyst to execute Trax's audit processes, resolve exceptions for client accounts globally, and collaborate with carriers and customers to ensure high-quality service.

You will lead reconciliation meetings, monitor KPI reports, and drive continuous improvements to meet customer metrics and SLAs while maintaining data accuracy and cross-functional collaboration.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Strong verbal and written communication skills for engaging with clients, carriers, and stakeholders.
• Familiarity with MS Excel and data analysis tools.
• Demonstrated ability to multitask and manage diverse deliverables simultaneously.
• Comfortable with data analysis to find patterns and explain insights to carriers and customers.
• Excellent analytical and problem-solving skills focused on continuous improvement and operational efficiency.
• Proven ability to work effectively in a team-oriented environment.
• High level of professionalism and ability to work with all organizational levels.
• Enthusiastic to gain practical experience in logistics and supply chain.
• Flexibility to work in a shifting schedule for 24/5 coverage.

Responsibilities

• Execute Trax's comprehensive audit process to identify and resolve audit exceptions for client accounts across Asia, Europe, and the Americas.
• Collaborate with carriers and customers to understand needs and ensure high-quality service delivery.
• Prioritize tasks, communicate progress, and ensure timely completion of deliverables.
• Achieve customer metric targets and service level agreements and utilize KPI reports and scorecards to maintain consistent performance.
• Implement and maintain standard operating procedures to ensure compliance and uniformity.
• Identify non-standard processes and work with cross-functional teams to enhance efficiency.
• Lead or participate in reconciliation meetings, audit reviews and other team meetings to evaluate audit performance and plan improvements.
• Foster a positive team dynamic and a culture of continuous improvement.
• Perform other responsibilities as assigned by the supervisor.

Skills

Communication

Data analysis

Multitasking

Teamwork

Professionalism

Flexibility

Education

Bachelor's degree in a related field

Tools

MS Excel

Job description

Trax Technologies in Cebu City is seeking a Logistics Data Analyst to execute Trax's audit processes, resolve exceptions for client accounts globally, and collaborate with carriers and customers to ensure high-quality service.

You will lead reconciliation meetings, monitor KPI reports, and drive continuous improvements to meet customer metrics and SLAs while maintaining data accuracy and cross-functional collaboration.