Global Leadership Development Manager

Everise; Philippines; On-site; PHP 500,000 - 700,000; Full time

Job summary

Everise, a global experience company, is seeking a Learning and Development leader to design and deliver leadership development initiatives across multiple regions. The role emphasizes virtual learning delivery, program design, and measurement of impact.

You will partner with geo leadership to align LD activities with business objectives, oversee supervisor and manager programs, and collaborate with operations and support teams to create scalable, people-first learning solutions.

Qualifications

• Bachelor’s degree in related field; leadership experience in a call center preferred.
• Minimum 2 years in a supervisory role or exposure to leadership training.
• Proficiency with Windows programs, including Word, Excel, PowerPoint and Outlook.
• Strong exposure to BPO operations is a plus.

Responsibilities

• Keeps geo leadership informed of the talent strategy and provides insight on the talent landscape to support meeting business objectives.
• Regularly interacts with a geo’s leadership team to drive support and alignment with LD initiatives and activities.
• Ensures that LD processes are implemented and followed in the geo.
• Keeps the employee base informed of LD processes, learning events, and the overall learning journey (through roadshows, reports, regular correspondence, and effective communication channels).
• Plans, coordinates, implements/delivers all LD learning events and processes for an assigned geo.
• Manage and facilitate the standard development programs of supervisors, managers, and sr. managers across different functions.
• Ability to design learning solutions that are relevant, simple, and scalable.
• Works collaboratively and effectively with operations and support departments in the geo to provide subject matter consulting to design, develop, and implement instructional content, courses and projects that enrich learning using technology, hybrid and traditional courses, including the integration of participant learning outcomes.
• Works with the global leadership development team for global projects and support.

Skills

Oral and written communication

Presentation skills

Work ethic

Flexibility

Analytical/problem-solving

Multitasking

Fast-paced environment

Dependability

Education

Bachelor’s degree in related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Outlook

Job description

Everise, a global experience company, is seeking a Learning and Development leader to design and deliver leadership development initiatives across multiple regions. The role emphasizes virtual learning delivery, program design, and measurement of impact.

You will partner with geo leadership to align LD activities with business objectives, oversee supervisor and manager programs, and collaborate with operations and support teams to create scalable, people-first learning solutions.