Global IT Support Engineer: Cloud, Security & Hybrid IT

Black & White Engineering; Manila; On-site; PHP 400,000 - 600,000; Full time

Benefits offered by this job

Professional development opportunities

Knowledge sharing sessions

Investment in accredited courses

Job summary

Black & White Engineering is looking for an IT Support Engineer in Manila, Philippines. This role involves supporting a growing international business by resolving technical issues and contributing to cybersecurity and compliance initiatives.

Join a team focused on learning and development, working with a variety of technologies like Microsoft 365, Azure, and cybersecurity tools. Strong organizational skills and a customer-focused approach are essential for success.

Qualifications

• Experience supporting users through incident, request, and problem management processes.
• Strong knowledge of Microsoft Windows desktop and server operating systems.
• Experience supporting Microsoft 365, Exchange Online, SharePoint, and Azure.

Responsibilities

• Resolve technical issues and maintain critical systems.
• Contribute to cybersecurity initiatives and compliance.
• Support application development and improve operational efficiency.

Skills

Incident management

Microsoft Windows operating systems

Microsoft 365

Exchange Online

Azure Active Directory

Cybersecurity principles

Organizational skills

Customer-focused support

Tools

Microsoft Azure

ITIL

Job description

Black & White Engineering is looking for an IT Support Engineer in Manila, Philippines. This role involves supporting a growing international business by resolving technical issues and contributing to cybersecurity and compliance initiatives.

Join a team focused on learning and development, working with a variety of technologies like Microsoft 365, Azure, and cybersecurity tools. Strong organizational skills and a customer-focused approach are essential for success.