Global IT Business Analyst — Agile Banking Solutions

ING Hubs Philippines; Metro Manila; On-site; PHP 700,000 - 1,000,000; Full time

Benefits offered by this job

International collaboration

Collaborative environment

Exposure to large-scale transformation

Professional growth

Agile product organization

Diversity and inclusion

Job summary

ING Hubs Philippines is seeking an IT Business Analyst to join the Business Banking technology team in an Agile product environment. You will work with business stakeholders, product owners, architects, and engineers to define requirements, improve processes, and deliver technology solutions for banking services.

You will collaborate with colleagues across ING's global network to turn business needs into scalable, valuable solutions and support continuous learning and improvement across the team.

Qualifications

• Proven experience as an IT Business Analyst or similar.
• Experience gathering and documenting business and functional requirements.
• Strong stakeholder management and communication skills.
• Experience working within Agile delivery teams.
• Understanding of business process analysis and process improvement.
• Experience working with REST APIs and system integrations.
• Familiarity with tools such as Azure DevOps, Confluence, Postman, and Swagger.
• Strong analytical and problem-solving skills.
• Ability to collaborate within cross-functional and international teams.

Responsibilities

• Gather, analyze, and document business and system requirements.
• Translate business needs into clear functional requirements, user stories, and acceptance criteria.
• Partner with stakeholders, product owners, architects, and engineers to define and deliver solutions.
• Analyze current and future-state business processes and identify improvement opportunities.
• Facilitate workshops and requirement-gathering sessions with stakeholders.
• Support backlog refinement and Agile delivery activities.
• Collaborate with development and testing teams to ensure solutions meet expectations.
• Assess business impacts, risks, and dependencies related to proposed solutions.
• Contribute to continuous improvement initiatives within the Business Banking domain.
• Build relationships with local and global stakeholders across functions.

Skills

IT Business Analyst

Business Analyst

Agile delivery

Stakeholder management

REST APIs

SQL

Cross-functional collaboration

Analytical thinking

Problem solving

Communications

Tools

Azure DevOps

Confluence

Postman

Swagger

Job description

ING Hubs Philippines is seeking an IT Business Analyst to join the Business Banking technology team in an Agile product environment. You will work with business stakeholders, product owners, architects, and engineers to define requirements, improve processes, and deliver technology solutions for banking services.

You will collaborate with colleagues across ING's global network to turn business needs into scalable, valuable solutions and support continuous learning and improvement across the team.