Global Insights Analyst: Turn Data into Action

relx; Manila; On-site; PHP 320,000 - 520,000; Full time

Job summary

RELX in Manila seeks an in-house insights professional to support global customer and market research programmes. You will help design, execute, and analyse studies, translating data into actionable insights that inform product decisions and customer strategies.

This role offers growth within a forward-thinking org, with opportunities to learn enterprise AI tools and contribute to dashboards and quarterly updates for senior stakeholders.

Qualifications

• Bachelor's Degree holder.
• Experience or knowledge of research methodology, particularly quantitative research.
• Strong numerical and analytical skills, with attention to detail
• Ability to work with large datasets and identify meaningful insights
• Strong written and verbal communication skills in English
• Ability to manage multiple tasks and meet deadlines
• Collaborative and proactive approach to teamwork
• Proficiency in Microsoft Excel and PowerPoint
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

Responsibilities

• Support the delivery of customer feedback programmes (NPS tracking), developing a strong understanding of ongoing research initiatives.
• Contribute to the design and execution of research projects, including questionnaire development, survey scripting, analysis and reporting.
• Analyse data from multiple sources to identify trends, patterns, and insights.
• Prepare clear and concise reports, ensuring findings are communicated effectively and include actionable recommendations. Track prior actions.
• Assist in the production of regular reporting (e.g. dashboards, quarterly updates) to track business performance.
• Support one-off and annual research studies to deepen understanding of customers and the market.
• Contribute to process improvements, including opportunities to automate workflows (e.g. sampling, reporting).
• Collaborate effectively with team members to deliver projects on time and to a high standard.
• Provide regular updates on project progress to senior colleagues.

Skills

Quantitative research

Data analysis

English communication

Multi-tasking

Teamwork

Excel

Survey scripting

Education

Bachelor's Degree

Tools

SPSS

R

Forsta

Job description

RELX in Manila seeks an in-house insights professional to support global customer and market research programmes. You will help design, execute, and analyse studies, translating data into actionable insights that inform product decisions and customer strategies.

This role offers growth within a forward-thinking org, with opportunities to learn enterprise AI tools and contribute to dashboards and quarterly updates for senior stakeholders.