Customer Insights Data Analyst: AI, Dashboards & Automation

REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC.; Quezon City; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. seeks a data insights specialist to turn customer, product and operational data into actionable insight.

You will design analytics, dashboards and evidence-based decisions in collaboration with researchers and cross-functional partners to connect data with business outcomes. The role covers data management, automation, and AI readiness, using Python and SQL, with Power BI visualisations and clear storytelling for technical and non-technical

Qualifications

• Bachelor's degree and strong analytical skills.
• Proficiency in Python for data analysis and automation.
• Experience with SQL and data manipulation.
• Ability to present findings to stakeholders.

Responsibilities

• Analyse customer, product, and operational data to identify trends and risks.
• Develop reports, dashboards, and insight packs to inform decisions.
• Use Python to automate recurring analyses and data prep tasks.
• Create clear dashboards in Power BI and tell the data story clearly.
• Collaborate with researchers and cross-functional teams to improve outcomes.

Skills

Python

SQL

Power BI

Excel

Data analysis

Communication

Automation

Problem solving

Education

Bachelor's Degree

Tools

None

Job description

REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. seeks a data insights specialist to turn customer, product and operational data into actionable insight.

You will design analytics, dashboards and evidence-based decisions in collaboration with researchers and cross-functional partners to connect data with business outcomes. The role covers data management, automation, and AI readiness, using Python and SQL, with Power BI visualisations and clear storytelling for technical and non-technical