Customer Insight & Analytics Specialist

HRTX; Philippines; On-site; PHP 480,000 - 900,000; Full time

Job summary

HRTX is seeking an experienced Customer Insight Data Analyst in the Philippines to perform advanced SQL-driven data analysis, customer research, and insight development. You will build dashboards, conduct statistical surveys, and collaborate with stakeholders to guide business decisions.

The role requires strong communication skills and the ability to translate complex data into actionable insights for cross-functional teams.

Qualifications

• Bachelor's degree required or equivalent experience.
• Proficiency in SQL, including complex queries and large datasets.
• Strong statistical analysis skills and familiarity with survey modelling techniques (Python or R).
• Experience with data visualization tools (Tableau or Power BI) and communicating insights clearly.

Responsibilities

• Extract, manipulate, and analyze large datasets using advanced SQL queries.
• Develop, maintain, and enhance dashboards and reports with deep insights into customer behavior.
• Conduct customer research and insight analysis to identify trends and improvement areas.
• Apply statistical methods and survey modelling to interpret data for business decisions.
• Translate complex data into clear, actionable insights for stakeholders.

Skills

Advanced SQL

Statistical analysis

Survey modelling techniques

Data visualization

Education

Bachelor's degree

Tools

Tableau

Power BI

Python

R

Job description

HRTX is seeking an experienced Customer Insight Data Analyst in the Philippines to perform advanced SQL-driven data analysis, customer research, and insight development. You will build dashboards, conduct statistical surveys, and collaborate with stakeholders to guide business decisions.

The role requires strong communication skills and the ability to translate complex data into actionable insights for cross-functional teams.